Limited Warranty
BraZen Brew System by Behmor Inc.
24 month Limited Warranty: Boyd’s Coffee warrants to the original purchaser of this product that the BraZen Brew
System is free from defects in material and workmanship for a period of 24 months from date of purchase, provided
the Owner has original proof of purchase.
DISCLAIMER OF ALL OTHER WARRANTIES – SALE “AS IS” AND “WITH ALL FAULTS”
EXCEPT FOR THE LIMITED EXPRESS WARRANTY SET FORTH ABOVE, THE SALE OF THIS PRODUCT IS “AS IS” AND
“WITH ALL FAULTS.” BOYD’S DISCLAIMS ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING, WITHOUT
LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT
AND TITLE.
In the event of a breach of the foregoing warranty, Boyd’s obligation will be limited to repairing or replacing, F.O.B.
any part(s) of the product which is/are defective.
Such warranty will not apply to defects resulting from commercial use, tampering, cosmetic damage, acts of God,
accidental breakage, abuse, negligence, neglect or misuse, modification, alteration or repair not authorized by
Boyd’s. If you choose to have someone other than and authorized service center service your brewer, THIS
WARRANTY WILL AUTOMATICALLY BECOME NULL AND VOID. Alleged defects caused by the failure to properly
maintain the Brazen Brew System as referenced in the manual are not covered under the limited warranty.
If you believe you have a warranty claim within the FIRST 30 days of the purchase date, please contact Boyd’s for a
return label, a return authorization or a new part(s) to replace the defective one(s).
If you believe you have a warranty claim after the first 30 days but within the 24 month warranty period, you must
take following actions:
1. The machine must be packaged securely to protect from damage or breakage in shipment. You alone, not
Boyd’s, are responsible for any damage occurring in the shipping process. Boyd’s highly recommends
insuring the shipment in case the shipping firm damages the BraZen brew system.
2. Contact Boyd’s at 1-800-545-4077 to obtain a Return Merchandise Authorization (RMA). Then ship prepaid to
Boyd’s Coffee, 19730 NE Sandy Blvd, Portland, OR 97230, by the most convenient method with the RMA
clearly marked on the outside of the box.
This warranty gives you specific legal rights. You may have other or additional rights, depending on the State or
Country in which you reside.
Boyd’s will not be held liable for any special, incidental, or consequential damage, resulting from possession, use, or
loss of use of this product either directly or indirectly.
No returns will be accepted without prior authorization and company issued RMA number.
To receive a Return Merchandise Authorization (RMA) email Customer Service
at retail@boyds.com for RMA instructions.
KEEP ORIGINAL SALES RECEIPT AS PROOF OF PURCHASE FOR WARRANTY PURPOSES
WARRANTY IS VALID ONLY WITH THE ORIGINAL PROOF OF PURCAHSE RECEIPT
The BraZen Brew System is intended for indoor (kitchen) household/residential use only.
The BraZen Brew System is not intended to be used commercially or in any commercial/industrial setting. Any
commercial use or attempted commercial use automatically voids any and all warranties.
This warranty is non-transferable
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