• The Retailer (Purchased from) and Date of purchase will be printed on your purchase receipt or other
proof of purchase paperwork
Recording of these details alone will not count as proof of purchase. A valid proof of purchase is required for
requesting service under guarantee.
Model number Serial number Purchased from Date of purchase
For service under guarantee or for product advice please call our Contact centre
Before requesting service please check the troubleshooting guide in the Operating Instructions booklet,
as a charge may be levied where no fault is found, and even though your product may still be under
guarantee.
After arranging service the area around the product must be easily accessible to the Engineer, without the
need for cabinets or furniture to be removed or moved.
It is your responsibility to ensure our Engineers have a clean and safe environment to carry out any
repairs.
Please have your Model number and Serial number available when you call us, as you may be required to
input your serial number into your telephone keypad during your call.
UK Mainland & Northern Ireland:
0333 207 9710
Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers 01 or 02, and
are charged at the basic rate. Calls from landlines and mobiles are included in free call packages but
please check with your telephone service provider for exact call charges.
Republic of Ireland:
01 862 3411
Service once the manufacturers guarantee has expired
If you have purchased an extended guarantee please refer to the instructions contained within the
extended guarantee agreement document, otherwise please call us using the appropriate number above,
where service can be obtained at a charge.
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