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Cleaning the HD-7500
• When you clean this product, do not use thinner, benzene or toilet bowl
cleaner, as it may cause discoloration or damage.
• Disconnect the power cord and use a wet cloth when you clean this product.
Cleaning the Strainer
*Close shut-off valve
This product will not operate properly if the strainer is clogged.
Please clean the strainer regularly.
1. Unplug the power cord. Close the water shut-off valve.
2. Unscrew the bidet hose from the bidet seat.
3. Clean the strainer with a small brush.
4. Re-connect the bidet hose. Open the water shut-off valve.
Plug in the power cord.
MAINTENANCE
Problem Check The Following
Water does
not spray
• Check if water supply is cut off.
• Check if the strainer is clogged.
• Ensure the seat sensor is activated.
The unit is not
operating
• Check if power cord is plugged in.
• Check the LED light on side control panel.
• Ensure the seat sensor is activated.
Water is leaking
• Verify all connections are secure.
• Contact customer support.
The water
pressure is weak
• Check the pressure if set to low.
• Check for any kinked hoses.
• Check if the strainer is clogged.
The heated seat
is not warm
enough
• Check if the seat temperature is set to level 1.
The water
is not warm
enough
• Check if the water temperature is set to level 1.
The nozzle
is stuck
• Ensure the seat sensor is activated.
The product
is unstable
• Tighten the mounting bolts firmly.
The dryer is
not working
• Ensure the seat sensor is activated.
The dryer
has a smell
• The dryer may release a slight odor for the first few uses.
TROUBLESHOOTING GUIDE
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