The unit is moving in
circles
One or both propellers are
trapped which makes the
unit running unbalanced.
Check propellers and Impeller for dirt, string,
and hair.
Can't be controlled
by remote
If the light on remote
control is not lit when press
any button, remote control
batteries are low.
Replace remote batteries (2x AAA).
Remote unit is not paired
with Betta.
Try paring the remote control with Betta unit
again.
Betta may be in Sleep Mode
when battery charge is extra
low or completely
discharged.
When sunlight becomes available, the unit
will exit Sleep Mode and can then be
controlled by remote.
7. Warranty Information
Betta is designed to work in fresh water or salty water up to 5000 P.P.M. The unit comes with 1-
Year Manufacturer’s Warranty from the date of purchase. Using the unit in sea water pools will
void the warranty. If you have any issues or concerns, please contact us directly. Betta honors
extended warranty ONLY through Betta Care. Any other offers from third-party retailers will not
be serviced by Betta directly. If you have any questions about Betta warranty, please contact us
at info@BettaBot.com or 888-692-3882.
Warranty Registration
scan the QR code below
www.bettabot.com/pages/warranty-registration
Extended Warranty (Betta Care)
scan the QR code below
www.bettabot.com/pages/warranty
8. Customer Service
Phone: 1-888-692-3882 (1-888-MyBetta) or 562-579-0001 | Fax: 562-579-0008
Live Chat: Any webpage on www.BettaBot.com
Email: info@BettaBot.com
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