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Warranty
One-Year Limited Hardware Warranty
Support Services
Your electric bike includes a One Year Limited Hardware Warranty. BIKFUN provides
warranty service for the electric bikes. If there is a hardware defect and a valid claim is
received during the warranty period, we will resend new parts within the scope permitted
by law.
The Warranty covers product defects in materials and workmanship under normal use.
This Warranty is limited to original purchasers and is not assignable or transferable.
The Warranty starts on the date of your purchase and lasts for one year (the "Warranty
Period") and the Warranty Period is not extended if the product is repaired or replaced.
The Warranty does not cover any damage due to: improper use; failure to follow the
product instructions or to perform any preventive maintenance; unauthorized repair;
external causes such as accidents, abuse, or other actions or events beyond our reasonable
control.
We provide lifetime customer support services. For any questions about the product,
please contact customer service from where you brought the equipment. We will be happy
to answer your questions.
You can also email us your inquiries at bikfun.cs@gmail.com.
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