Bizhub C258 - User Manual

201802
Troubleshooting Guide
Best Practices
bizhub 8 Series

Summary

The Initial Operation During MFP Start-up

Boot Up Issue

Error Code Issue

Firmware Issue

C-DFA0 (ASIC image access failure)

Paper full Message on exit tray 1

Fusing offset image

Frequent jam code(s) J20-01, J20-02 (Misfeed at vertical transport section)

No Fax Reception

How to safely remove an EEPROM

Self-Diagnostic Function

How to obtain Log files from the MFP

USB Method

Details the procedure for saving logs to a USB drive.

HDD Method

Explains how to save logs to the MFP's HDD.

Tera Term

Covers using Tera Term for log acquisition via serial connection.

How do I confirm that the content in a Log gathered is correct?

Log Analysis Tool Usage

Details how to use the Log Analysis Tool for validating log data.

How can I check if my software switches are set to factory settings?

Software SW Settings Checking Tool

Explains the usage and features of the software SW settings checker.

Bizhub C258 Specifications

General

Resolution	1800 x 600 dpi
Maximum Paper Size	A3
Duplex Printing	Yes
Memory	2 GB
Copy Resolution	600 x 600 dpi
Scan Resolution	600 x 600 dpi
Print Speed	25 ppm
Paper Capacity	3650 sheets
Functions	Print, Copy, Scan
Connectivity	USB, Ethernet, Wi-Fi
Warm-up Time	20 seconds or less
Hard Drive	250 GB
Print Resolution	1, 800 x 600 dpi