Blackberry 9300

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SWDT643442-643442-0526112604-001

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Table of Contents3
Welcome to Blackberry11
Feature Availability11
Find more Information12
Start Using Your Device12
Navigation and Typing13
Blackberry Basics13
- Change Your Ring Tone14
- Send an Email Message14
- Send an Sms Text Message14
- Add a Contact15
Troubleshooting Basics16
- I am Not Receiving Messages17
- The Battery Is Not Charging18
Shortcuts19
Blackberry Basics Shortcuts19
Phone Shortcuts19
Typing Shortcuts20
File and Attachment Shortcuts20
Media Shortcuts21
Browser Shortcuts22
Calendar Shortcuts22
Search Shortcuts23
Map Shortcuts23
Troubleshooting for Shortcuts23
Phone25
Phone Basics25
Place a Call on Hold26
Emergency Calls27
Volume28
Voice Mail29
Speed Dial30
Conference Calls30
Make a Conference Call31
Call Logs32
Delete Call Logs33
Call Waiting34
Call Forwarding34
Call Blocking36
Fixed Dialing37
Smart Dialing38
TTY Support39
Multiple Phone Numbers40
Phone Options41
Troubleshooting the Phone42
Available Voice Commands45
Voice Commands45
Perform an Action Using a Voice Command45
Change the Language for Voice Commands46
Turn off Choice Lists for Voice Commands46
Change the Options for Voice Prompts46
Improve Voice Recognition47
Troubleshooting Voice Dialing47
Messages48
Message Basics48
- Sending Messages49
- Managing Messages52
Email Messages53
- Email Message Filters56
- About Email Message Filters56
- Email Message Folders58
- Email Message Options60
PIN Messages63
SMS Text Messages64
Cell Broadcasting67
MMS Messages68
Mms Message Attachments70
Message List Options72
S/MIME-Protected Messages76
IBM Lotus Notes Native Encrypted Messages82
PGP Protected Messages83
Message Shortcuts89
Troubleshooting Messages90
Files and Attachments94
File and Attachment Basics94
Managing Files and Attachments96
Rename a File97
Documents98
Spreadsheets98
Media Files100
Presentations100
Vcard Contact Attachments101
File and Attachment Shortcuts101
Troubleshooting Attachments102
Media103
Audio and Video Files103
- Shuffle Songs104
- Adjust the Volume105
- About Playlists106
Video Camera109
Camera110
Set Picture Quality111
Pictures112
- Rotate a Picture113
- View Pictures as a Slide Show113
Managing Media Files114
Memory and Media Cards116
- Turn off Media Card Support117
- About Compression118
Transferring and Downloading Media Files119
- Supported Audio and Video File Formats120
- Transfer a File between Your Device and Your Computer Using the Roxio Media Manager120
- Download a Ring Tone123
Media Shortcuts124
Troubleshooting Media125
Browser127
Browser Basics127
Browser Bookmarks130
Web Feeds133
Browser Options134
Browser Security138
Browser Push141
Troubleshooting the Browser142
Date, Time, and Alarm143
Set the Date and Time Manually143
Get the Date and Time from the Wireless Network Automatically143
Change What Appears on the Display When Your Device Is Charging143
Change the Clock Face144
Display a Second Time Zone144
Turn on Bedside Clock Mode144
Set Options for Bedside Clock Mode144
Turn on the Alarm145
Silence the Alarm145
Change Alarm Notification Options145
Use the Stopwatch146
Set the Timer146
Change Timer Notification Options146
Troubleshooting Date, Time and Alarm147
Personal Organizer148
Contacts148
- Delete a Contact149
- Customizing Contacts150
- Mailing Lists151
- Multiple Contact Lists153
- Contact List Options153
- Troubleshooting Contacts154
Calendar155
- Schedule a Meeting156
- Check Spelling157
- Respond to a Meeting Invitation158
- Conference Call Meetings160
- Calendar Options161
- Multiple Calendars164
Tasks167
- Hide Completed Tasks168
- Task List Options168
Memos170
Categorizing Contacts, Tasks, or Memos171
Calculator173
Ring Tones, Sounds, and Alerts174
Ring Tones, Sounds, and Alerts Basics174
- Change a Sound Profile175
- Silence Your Device175
- Assign Ring Tones and Alerts to a Contact176
- Turn on Event Sounds176
LED Notification177
Troubleshooting Ring Tones, Sounds, and Alerts178
Typing179
Typing Basics179
Typing Input Methods180
Typing Options181
Spelling Checker182
Custom Dictionary184
Autotext186
Typing Shortcuts187
Troubleshooting Typing188
Language189
Change the Display Language189
Add a Display Language189
Delete a Display Language189
About Typing Input Languages189
Change the Typing Input Language189
Use a Shortcut to Switch Typing Input Languages While You Type190
Change the Shortcut for Switching Typing Input Languages190
Turn off the Shortcut for Switching Typing Input Languages190
Change the Display Options for Contacts191
Troubleshooting Language191
Change the Language for Voice Commands191
Display and Keyboard192
Backlighting192
Display Options192
Set Owner Information193
Keyboard195
Themes196
Troubleshooting Display197
Search198
Messages, Attachments, and Web Pages198
- Search for Messages by Contact or Subject199
- View a List of Saved Searches200
- Change a Saved Search200
- Delete a Saved Search200
Organizer Data201
Search Shortcuts202
Synchronization203
About Synchronization203
Reconcile Email Messages over the Wireless Network203
Delete Email Messages over the Wireless Network203
Prerequisites: Synchronizing Organizer Data over the Wireless Network204
Synchronize Organizer Data over the Wireless Network204
About Synchronization Conflicts204
Manage Email Reconciliation Conflicts205
Manage Data Synchronization Conflicts205
About Backing up and Restoring Device Data205
Delete Device Data, Third-Party Applications, or Media Card Files206
Empty the Deleted Items Folder on Your Computer from Your Device206
Prerequisites: Restoring Data over the Wireless Network206
Troubleshooting Synchronization207
Bluetooth Technology209
Bluetooth Technology Basics209
Bluetooth Technology Options212
Restrict Outgoing Calls213
Troubleshooting Bluetooth Technology216
GPS Technology217
About GPS Technology217
Get Your GPS Location217
Turn off Location Aiding217
Prevent Others from Tracking Your Location218
Troubleshooting GPS Technology218
Maps219
Map Basics219
Navigation221
Maps Bookmarks222
Map Options223
Map Shortcuts225
Troubleshooting Maps225
Applications227
About Multitasking227
Keep an Application Running and Switch to Another Application227
Keep an Application Running and Return to the Home Screen227
Close an Application so that It Is Not Running228
About Adding Applications228
About Instant Messaging Applications228
About Social Networking Applications229
Add, Update, or Return to the Previous Version of an Application Using the Application Center229
Add an Application229
View Properties for an Application229
Delete a Third-Party Application230
Receive a Device Password Prompt before You Add an Application230
View the Size of an Application Database230
Check for Application Updates230
Troubleshooting Applications231
About Updating the Blackberry Device Software232
Update the Blackberry Device Software over the Wireless Network232
Blackberry Device Software232
Return to the Previous Version of the Blackberry Device Software233
Delete the Previous Version of the Blackberry Device Software233
Check for Blackberry Device Software Updates that You Can Install over the Wireless Network233
About Updating the Blackberry Device Software from a Web Site233
Update the Blackberry Device Software from a Web Site234
Troubleshooting Blackberry Device Software234
Wireless Network Coverage236
Turn on the Connection to the Wireless Network236
Turn off the Connection to the Wireless Network236
Turn on or Turn off Data Service or Set Roaming Options236
Wireless Networks that Your Device Connects to237
Change the Connection Speed for the Wireless Network237
Turn on LED Notification for Wireless Coverage237
Check the Status of Network Connections and Services237
Roaming238
Preferred Wireless Network List239
Troubleshooting Wireless Network Coverage240
Power, Battery, and Memory242
Turn off Your Device242
Set Your Device to Turn on and Turn off Automatically242
Reset the Device242
Check the Battery Power Level242
Extend Battery Life242
Format the Device Memory or a Media Card243
View the Amount of Available Memory243
Best Practice: Conserving Memory on Your Device243
The Application Memory on My Device Is Low244
SIM Card245
About the SIM Card Phone Book245
Add a Contact to Your SIM Card245
Copy Contacts from Your SIM Card to Your Contact List245
Copy a Contact from Your Contact List to Your SIM Card245
Change a SIM Card Contact246
Delete a SIM Card Contact246
Store SMS Text Messages on Your SIM Card246
Change the SIM Card PIN Code247
Change the Display Name for a Phone Number247
About SIM Card Security247
Protect Your SIM Card with a PIN Code247
Security248
Security Basics248
Password Keeper249
Turn off the Prompt that Appears before You Delete Items251
Encryption252
- About File Encryption253
- Turn on Encryption253
- About Encryption Keys254
Memory Cleaning255
Certificates256
- Delete a Certificate259
- Certificate Status260
- Certificate Options262
PGP Keys264
Certificate Servers270
- Connection Options for Ocsp and Crl Servers271
- Send Connection Information for a Certificate Server271
Key Stores272
- Change When Your Device Deletes the Key Store Password273
- Change the Service that Your Device Uses to Download Certificates273
- Change the Refresh Rate for Certificate Revocation Lists274
- Reject Certificate Revocation Lists from Unverified Crl Servers274
Smart Cards275
Import a Certificate from a Smart Card276
Software Tokens279
VPN Settings279
About Security Self-Tests281
Verify Security Software281
Third-Party Application Control281
Troubleshooting Security285
Service Books and Diagnostic Reports286
Service Books286
Diagnostic Reports287
- View the Version Number of the Blackberry Device Software on Your Device288
- Set a Default Recipient for Diagnostic Reports288
- I Cannot Run or Submit a Diagnostic Report288
Accessibility Options289
About Accessibility Options289
Display Closed Captions in Videos289
Change the Display Font289
Use Reverse Contrast for the Screen Display289
Use Grayscale for the Screen Display290
Set the Number of Icons that Appear on the Home Screen290
Turn on Event Sounds290
Assign Ring Tones and Alerts to a Contact290
TTY Support291
Voice Dialing292
Autotext292
Predictive Input Method292
Brickbreaker294
About Brickbreaker294
Brickbreaker Capsules294
Play Brickbreaker295
Adjust the Volume295
Set the Paddle Speed295
Brickbreaker Scoring295
Submit a Score to the Brickbreaker High Score Web Site296
Check the High Scores on the Brickbreaker Web Site296
Word Mole Game297
Word Mole Game Basics297
Single-Player Games298
Multiplayer Games299
Troubleshooting Word Mole300
Glossary302
Legal Notice306

Blackberry 9300 - Page 2

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