Contents
Welcome to BlackBerry!............................................................................................................................................................................................................................ 9
Feature availability..................................................................................................................................................................................................................................... 9
Find more information............................................................................................................................................................................................................................... 10
Start using your device.............................................................................................................................................................................................................................. 10
Navigation and typing............................................................................................................................................................................................................................... 11
BlackBerry basics....................................................................................................................................................................................................................................... 11
Troubleshooting basics.............................................................................................................................................................................................................................. 14
Shortcuts..................................................................................................................................................................................................................................................... 17
BlackBerry basics shortcuts...................................................................................................................................................................................................................... 17
Phone shortcuts.......................................................................................................................................................................................................................................... 17
Typing shortcuts......................................................................................................................................................................................................................................... 18
File and attachment shortcuts.................................................................................................................................................................................................................. 18
Media shortcuts.......................................................................................................................................................................................................................................... 19
Browser shortcuts....................................................................................................................................................................................................................................... 20
Calendar shortcuts..................................................................................................................................................................................................................................... 20
Search shortcuts......................................................................................................................................................................................................................................... 21
Map shortcuts............................................................................................................................................................................................................................................. 21
Troubleshooting for shortcuts................................................................................................................................................................................................................... 21
Phone........................................................................................................................................................................................................................................................... 23
Phone basics............................................................................................................................................................................................................................................... 23
Emergency calls.......................................................................................................................................................................................................................................... 25
Volume......................................................................................................................................................................................................................................................... 26
Voice mail.................................................................................................................................................................................................................................................... 27
Speed dial.................................................................................................................................................................................................................................................... 28
Conference calls......................................................................................................................................................................................................................................... 28
Call logs....................................................................................................................................................................................................................................................... 30
Call waiting................................................................................................................................................................................................................................................. 32
Call forwarding........................................................................................................................................................................................................................................... 32
Call blocking............................................................................................................................................................................................................................................... 34
Fixed dialing................................................................................................................................................................................................................................................ 35
Smart dialing.............................................................................................................................................................................................................................................. 36
TTY support................................................................................................................................................................................................................................................. 37
Multiple phone numbers........................................................................................................................................................................................................................... 38
Phone options............................................................................................................................................................................................................................................. 39
Troubleshooting the phone....................................................................................................................................................................................................................... 40
Voice commands........................................................................................................................................................................................................................................ 43
Perform an action using a voice command............................................................................................................................................................................................. 43