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Bold 9900 Bold 9930
Blackberry Bold 9900 Bold 9930 User Manual
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BlackBerry Bold Series
BlackBerry Bold 9900/9930 Smartphones
Version: 7.1
User Guide
2
Table of Contents
Table of Contents
3
Quick Help
9
Getting Started: Your Smartphone
9
Insert the Sim Card
10
Smart Tags
11
Mobile Hotspot Mode
12
Parental Controls
12
Home Screen Customization
13
About Blackberry ID
14
Application Icons
17
Instant Messaging
18
Personal Organizer
19
Sounds and Alerts
20
Home Screen Icons
20
Phone Icons
22
Calendar Icons
22
Camera Icons
22
Video Camera
23
Your Home Screen
23
Home Screen at a Glance
23
Move an Application Icon
24
Set the Number of Icons that Appear on the Home Screen
25
Change Themes
25
Feature Availability
26
Popular Topics
27
Copy Contacts from Your Sim Card to Your Contact List
30
Popular Tips
32
Audio and Video Files
39
Camera and Video Camera
39
Common Troubleshooting
40
I Forget My Smartphone Password
42
Tips and Shortcuts
45
Tips: Doing Things Quickly
45
Tips: Extending Battery Life
46
Tips: Finding Apps
47
Tips: Freeing Space for Your Music, Pictures, Videos, and Files
47
Tips: Freeing Space to Optimize Your Smartphone's Performance
48
Tips: Updating Your Software
49
Tips: Keeping Your Information Safe
50
Tips: Managing Indicators
50
Shortcuts: Phone
51
Shortcuts: Messages
52
Shortcuts: Files and Attachments
53
Shortcuts: Typing with the Physical Keyboard
54
Shortcuts: Media
55
Shortcuts: Browser
56
Shortcuts: Search
57
Shortcuts: Maps
58
Shortcuts: Calendar
58
Troubleshooting: Shortcuts
59
Phone
60
How To: Phone
60
Make a Call
61
Answer or End a Call
61
Answer a Second Call
61
Place a Call on Hold
62
Emergency Calls
64
Make an Emergency Call
64
Speed Dial
66
Start or Stop Forwarding Calls
67
Fixed Dialing and Smart Dialing
68
Turn on Fixed Dialing
69
Conference Calls
70
Make a Conference Call
71
Call Logs
72
Delete Call Logs
72
Multiple Phone Numbers
73
Phone Options
74
Turn off the Prompt that Appears before You Delete Items
75
Turn on Hearing Aid Mode
76
Voice Mail
77
Set up Your Voice Mail
77
Check Your Voice Mail
78
Troubleshooting: Phone
79
I Can't Check My Voice Mail
80
I Can't Block Calls
80
My Headset Makes Calls Instead of My Smartphone
82
Voice Commands
83
How To: Voice Commands
83
Available Voice Commands
84
Change the Language for Voice Commands
84
Troubleshooting: Voice Commands
85
Messages
87
How To: Messages Application
87
Show or Hide Messages from the Messages Application
88
View or Hide Call Logs in the Messages Application
88
Compose and Send an Email
92
Save a Message
92
Attach a File to an Email
93
View Saved Messages
94
Viewing and Replying to Email
94
Delete a Message
95
Mark a Message as Read or Unread
95
Synchronizing Email
99
Google Mail
102
Text Messages
104
About Text Messages
104
Compose and Send a Text Message
104
Reply to or Forward a Text Message
105
Add an Appointment to Your Calendar from a Text Message
105
Cell Broadcasting
106
Pin Messages
108
About Pin Messages
108
Contact Cards
112
Security Options for Messages
113
Reset a Blocked Message Counter
114
Change the Default Message Classification
120
I Can't Open an Attachment in an Encrypted Message
122
Troubleshooting: Messages Application
123
Some Messages no Longer Appear on My Smartphone
124
Message Inbox
125
I Can't Turn on Cell Broadcasting
128
I'M Not Receiving Text Messages
128
Files and Attachments
129
How To: Files
129
Managing Files and Attachments
132
Troubleshooting: Files
135
A Skipped Content Bar Appears in a Document
136
Media
137
How To: Media
137
Amplify the Volume Using the Audio Boost Feature
138
Copy, Move, Rename, or Delete a File
138
Sort Media Files
140
Receive a Media File Using Bluetooth Technology
141
Supported Audio and Video File Formats and Extensions
141
Shuffle or Repeat Songs
143
Rename or Delete a Playlist
144
Display Closed Captions in Videos
145
Record a Video
146
Camera at a Glance
147
Take a Picture
148
Reduce Blurriness in the Pictures that You Take
150
View Pictures as a Slide Show
152
Troubleshooting: Media
153
I Can't Open Media Files
154
Some Pictures that I Take Are Blurry
155
I Can't Use a Shortcut
156
Ring Tones, Sounds, and Alerts
157
How To: Ring Tones, Sounds, and Alerts
157
Add or Delete a Contact Alert
158
Silence Your Smartphone
159
Change Alarm Notification Options
160
Turn on or Turn off Event Sounds
160
Troubleshooting: Ring Tones, Sounds, and Alerts
161
Browser
162
How To: Browser
162
Browse the Internet
163
Browsing the Internet
163
Browser Basics
163
View Your Browser History
164
Close the Browser
165
Browser Bookmarks
166
Browser Options
168
Delete Browser History
170
Delete Browsing Information
170
Browser Security
171
Browser Push
173
Rss Feeds
174
Tips: Browser
175
Troubleshooting: Browser
177
Calendar
178
How To: Calendar
178
About Synchronization Conflicts
179
Synchronize Organizer Data over the Wireless Network
179
Manage Data Synchronization Conflicts
179
Calendar Basics
180
Set an Alarm in the Calendar
181
Switch Calendars
181
Respond to a Meeting Invitation
182
Calendar Options
184
Show Tasks in the Calendar
185
Conference Call Meetings
185
Create a Conference Call Meeting from Your Computer
186
Enter a Conference Call Meeting
186
Tips: Calendar
187
Troubleshooting: Calendar
187
Contacts
189
How To: Contacts
189
Change or Delete a Contact
190
Change or Delete a Sim Card Contact
191
Synchronizing Contacts
193
About Backing up and Restoring Smartphone Data
194
Personal Distribution Lists
195
Multiple Contact Lists
196
Contact List Options
196
Change the Display Options for Contacts
197
Troubleshooting: Contacts
198
How To: Clock
200
Clock
200
Change the Clock Face
201
Turn on the Alarm
201
Silence the Alarm
201
Use the Stopwatch
202
Turn on Bedside Clock Mode
202
Set Options for Bedside Clock Mode
202
Troubleshooting: Clock
203
Tasks and Memos
205
Create a Task or Memo
205
Send a Task or Memo
205
Change or Delete a Task or Memo
205
Change the Status of a Task
205
Hide Completed Tasks
206
Show Tasks in the Calendar
206
Synchronizing Tasks and Memos
206
About Categories
208
Categorize a Contact, Task, or Memo
208
Create a Category for Contacts, Tasks, or Memos
209
Turn off the Prompt that Appears before You Delete Items
209
Typing
210
How To: Typing
210
Typing Input Methods
211
About Typing Input Methods
211
Set the Trackpad Sensitivity
213
Set the Touch Screen Sensitivity
213
Set the Cursor Speed
213
Custom Dictionary
213
Word Substitution
214
Spelling Checker
216
Troubleshooting: Typing
217
Keyboard
218
How To: Keyboard
218
No Application Opens When I Press a Convenience Key
219
Language
221
How To: Language
221
Input Languages
222
Troubleshooting: Language
223
Screen Display
224
How To: Screen Display
224
Organizing Applications on the Home Screen
225
Change Where Apps that You Download Appear
226
Turn on Flashing Led Notification for Wireless Coverage
227
Use Grayscale or Reverse Contrast for the Screen Display
227
Troubleshooting: Screen Display
228
GPS Technology
230
How To: GPS Technology
230
Troubleshooting: GPS Technology
231
Compass
233
How To: Compass
233
Maps
235
How To: Maps
235
Personalize: Maps
239
Change the Display Language for Maps
240
Keep Backlighting on When You Track Your Movement
240
Troubleshooting: Maps
241
Applications
242
How To: Applications
242
View Properties for an Application
243
Delete an Application
243
Troubleshooting: Applications
244
Blackberry ID
248
How To: Blackberry ID
248
Blackberry Device Software
250
How To: Blackberry Device Software
250
Troubleshooting: Blackberry Device Software
252
Manage Connections
254
Mobile Network
254
About Roaming and International Roaming
255
Switch Wireless Networks Manually
255
Turn on or Turn off Data Service or Set Roaming Options
256
Preferred Wireless Network List
256
About the Preferred Wireless Network List
256
Add a Wireless Network to the Preferred Wireless Network List
257
Delete a Wireless Network from the Preferred Wireless Network List
257
Change the Connection Speed for the Wireless Network
258
I Can't Connect to the Mobile Network
259
Wi-Fi Technology
260
Change, Move, or Delete a Saved Wi-Fi Network
263
Prevent Your Smartphone from Connecting to a Saved Wi-Fi Network
263
Wireless Coverage Indicators
268
Mobile Hotspot Mode
271
How To: Mobile Hotspot Mode
271
Troubleshooting: Mobile Hotspot Mode
274
Bluetooth Technology
275
How To: Bluetooth Technology
275
Send Contact Cards Using Bluetooth Technology
277
Bluetooth Technology Options
278
Bluetooth Profiles
278
Turn off a Bluetooth Profile
279
Restrict Outgoing Calls
280
Turn off the Prompt that Appears When Connecting or Pairing
281
Troubleshooting: Bluetooth Technology
282
I Lose My Connection with a Bluetooth Enabled Car Kit
284
I Can't Share Contacts with a Paired Bluetooth Enabled
284
NFC Technology
285
How To: NFC Technology
285
Troubleshooting: NFC Technology
290
Media Server
292
How To: Media Server
292
Smart Accessories
294
About the Smart Accessories Application
294
Set up a New Dock
294
Change a Dock Profile
294
Delete a Saved Dock Profile
295
Power and Battery
296
How To: Power and Battery
296
Reset Your Smartphone
298
Check the Battery Power Level
298
Troubleshooting: Power and Battery
300
Storage Space and Media Cards
301
How To: Storage Space and Media Cards
301
Restore Smartphone Data from Your Media Card
304
About Compression
305
About File Encryption
305
Troubleshooting: Storage Space and Media Cards
306
Search
308
How To: Search
308
Search for Messages
309
Message Search Criteria
310
Do more with Your Message Search Results
310
Search for a Contact
311
Troubleshooting: Search
312
Security
313
How To: Security
313
Set or Change Your Smartphone Password
314
Change When Your Smartphone Locks Automatically with a Password
315
Set a Limit for Smartphone Password Attempts
315
Turn on Parental Controls
316
Change Parental Controls
317
Password Keeper
318
Turn on Encryption
320
Sim Card
321
Protect Your Sim Card with a Pin Code
321
Memory Cleaning
322
About Pgp Keys
324
Key Store
329
Certificate Servers
331
Change Connection Information for a Certificate Server
331
Connection Options for Ocsp and Crl Servers
331
Send Connection Information for a Certificate Server
332
About the Key Store
332
Change the Key Store Password
333
Change the Refresh Rate for Certificate Revocation Lists
334
Reject Certificate Revocation Lists from Unverified Crl Servers
334
Smart Cards
335
Import a Certificate from a Smart Card
335
Vpn Settings
338
Verify Security Software Manually
339
Turn off a Prompt for a Third-Party Application Connection
341
Troubleshooting: Security
343
I Forgot the Pin for Parental Controls
344
Service Books and Diagnostic Reports
345
Run, View, Send, or Delete a Diagnostic Report
345
Accept, Delete, or Restore a Service Book
345
Set a Default Recipient for Diagnostic Reports
346
Find Your Smartphone Model Number and Version of the Blackberry Device Software
346
I Can't Run or Submit a Diagnostic Report
346
Synchronization
347
How To: Synchronization
347
Manage Email Reconciliation Conflicts
348
Your Smartphone
349
Troubleshooting: Synchronization
350
Accessibility Options
352
How To: Accessibility
352
Audio and Phone Accessibility Options
353
Hearing Aid Mode
354
Tty Support
354
Voice Dialing
355
Typing Accessibility Options
356
Calculator
358
Use the Calculator
358
Convert a Measurement
358
Glossary
359
Legal Notice
361
4
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Blackberry Bold 9900 Bold 9930 Specifications
General
Brand
Blackberry
Model
Bold 9900 Bold 9930
Category
Cell Phone
Language
English
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