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Blackberry Messenger User Manual

Blackberry Messenger
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BlackBerry Messenger
Version: 5.0.1
User Guide

Table of Contents

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Blackberry Messenger Specifications

General IconGeneral
Operating SystemBlackBerry OS, Android, iOS
MessagingInstant messaging
File SharingYes
DeveloperBlackBerry Limited
Initial releaseAugust 1, 2005
TypeInstant messaging client
LicenseProprietary
StatusDiscontinued
DiscontinuedMay 31, 2019

Summary

Basics of BlackBerry Messenger

About BlackBerry Messenger

Introduction to the BlackBerry Messenger application and its core functionalities for communication.

New Features and Enhancements

Details new functionalities and improvements in the current version of BlackBerry Messenger.

System Requirements

Lists the necessary prerequisites, including device software and memory, for using BlackBerry Messenger.

Personalizing Display Information

Instructions on how to modify personal display picture and name within the application.

Notification Sound Settings

Explains notification sound settings and options for various alerts within BlackBerry Messenger.

Contact List Display Options

Guides on customizing the appearance and sorting of the contact list.

Integrating Text Messaging

Enabling and using text messaging integration with BBM contacts within the application.

Viewing Activity Updates

How to see recent activities and status changes of contacts in the activity feed.

Managing Activity Update Options

Customizing which activity updates are displayed or grouped for better organization.

Searching Your Contact List

Instructions for finding specific contacts or groups within the BBM contact list.

Checking for Application Updates

Steps to check for and download the latest available version of BlackBerry Messenger.

Troubleshooting Basics

Common issues and solutions encountered while using BlackBerry Messenger.

Managing Availability Status

Changing Your Status

How to update your current availability status to inform your contacts.

Adding a Personal Status Message

Adding a custom personal message that displays with your status.

Creating Custom Status Messages

Setting up unique, user-defined status messages for specific situations.

Editing or Deleting Custom Statuses

Modifying or removing custom status messages that you have previously created.

Contact Availability Notifications

Setting alerts for when specific contacts change their status to available.

Sharing Media Playback Status

Option to share the title of the media file currently being played with contacts.

Managing Contacts

Contact Management Basics

Fundamental operations and information for managing your BBM contacts.

Adding Contacts via Barcode

Instructions for adding contacts by scanning their unique PIN barcode.

Adding Contacts via Email or PIN

Adding new contacts by manually entering their email address or PIN.

Adding Text Messaging Contacts

Integrating contacts who use standard text messaging into BBM.

Displaying Your Profile Barcode

Showing your own barcode for other users to easily add you as a contact.

Viewing Contact Profiles

Accessing detailed information and display pictures of your contacts.

Linking Contacts with Device Address Book

Connecting BBM contacts with the device's native Contacts application for enhanced features.

Renaming Contacts

Changing the display name of a contact in your BBM list.

Changing Contact Display Pictures

Updating or replacing a contact's profile picture.

Deleting Contacts

Removing a contact from your BlackBerry Messenger list.

Unignoring Contacts

Re-enabling contact invitations or messages from previously ignored users.

Organizing Contacts into Categories

Creating and managing custom categories for organizing your contacts.

Adding New Contact Categories

Steps for creating new custom categories to group your contacts.

Moving Contacts Between Categories

Reassigning contacts to different custom categories.

Renaming Contact Categories

Changing the name of an existing custom contact category.

Deleting Contact Categories

Removing custom contact categories that are no longer needed.

Contact Options and Settings

General settings and options for managing contact features.

Creating Home Screen Shortcuts for Contacts

Creating shortcuts for contacts on the device's home screen for quick access.

Security Questions for New Contacts

Enabling security questions to verify new contact invitations.

Overwriting Contact Pictures

Using BBM profile pictures to overwrite contact pictures from other applications.

Troubleshooting Contact Issues

Solutions for problems related to adding or managing contacts.

Managing Chats and Conversations

Chat Fundamentals

Basic operations for starting and managing chat conversations.

Starting a New Chat

How to initiate a new one-on-one conversation with a contact.

Adding Emoticons to Chats

Inserting emoticons and smileys into chat messages.

Sending Files in Chats

Sharing files like pictures, documents, and voice notes within a chat.

Requesting Larger Picture Views

Requesting higher quality or full-size versions of received pictures.

Pinging Contacts

Sending a notification that makes a contact's device vibrate.

Sharing GPS Location

Sharing your current geographical location with contacts.

Adding Participants to a Chat

Inviting additional contacts to join an ongoing chat session.

Viewing Chat Participants

Seeing the list of users currently active in a chat.

Sending Broadcast Messages

Sending a single message to multiple contacts simultaneously.

Switching Between Chats

Navigating efficiently between multiple active chat conversations.

Copying Chat Content

Duplicating chat conversation text for external use or sharing.

Emailing Chat Logs

Sending chat conversation history via email.

Clearing Individual Chats

Deleting the content of a specific chat conversation.

Ending Chat Sessions

Closing individual chat sessions or leaving group conferences.

Managing Chat History

Features for saving, viewing, and deleting past chat conversations.

Enabling Chat History Saving

Enabling the feature to save chat conversations on the device or media card.

Viewing Contact Chat History

Accessing past conversation logs with a specific contact.

Searching Chat History for Text

Finding specific messages or keywords within saved chat logs.

Deleting Chat History Records

Removing saved chat conversation logs from the device.

Customizing Chat Appearance

Customizing chat themes, message display, and participant name visibility.

Displaying Participant Names in Chats

Controlling the visibility of participant names within chat windows.

Modifying Chat Message Appearance

Customizing chat themes and message grouping behavior.

Configuring Voice Note Options

Setting automatic acceptance and recording behavior for voice notes.

Preventing Chats in Messages App

Hiding BBM chat conversations from the device's main messages application.

Disabling Ping Vibration

Turning off vibration alerts for incoming ping notifications.

Troubleshooting Chat Issues

Solutions for problems related to sending pictures or GPS location.

BlackBerry Groups Management

Group Fundamentals

Basic operations and information for creating and managing groups.

About BlackBerry Groups Feature

Overview of the group feature, its capabilities, and member limits.

Creating a New Group

Step-by-step guide for forming a new group with specific members.

Joining Groups via Barcode

Instructions for adding yourself to a group by scanning its unique barcode.

Sharing Content with Non-Members

Sharing chats, pictures, or lists with individuals not part of the group.

Creating Home Screen Shortcuts for Groups

Creating quick access shortcuts for groups on the device's home screen.

Customizing Group Options

Modifying group settings like icons, notifications, and member permissions.

Managing Group Members

Features and procedures for adding, inviting, and removing members from a group.

Inviting Contacts to Join a Group

Sending invitations to BBM contacts to join a specific group.

Adding Members via Barcode

Inviting new members to a group by scanning their barcode.

Adding Members via Email or PIN

Inviting new members to a group by entering their email address or PIN.

Displaying Group Barcode

Showing a group's barcode for other users to scan and join.

Converting Members to Contacts

Inviting a group member to become a BlackBerry Messenger contact.

Removing Members from a Group

Deleting a member from a group, requiring administrator privileges.

Leaving a Group

Exiting a group, which removes it from your contact list and stops updates.

Group Chat Functionality

Participating in and starting group chat conversations.

Participating in Group Chats

Engaging in conversations with all members of a group.

Starting New Group Chats

Initiating a new conversation within a group.

Deleting Group Chats

Removing a specific chat conversation from a group.

Managing Group Pictures

Sharing, discussing, and managing pictures within group settings.

About Group Pictures

Overview of picture sharing features, limits, and deletion policies in groups.

Sharing Pictures in a Group

Uploading and sharing pictures with all group members.

Discussing Group Pictures

Commenting on pictures shared within a group.

Marking Pictures as Favorites

Saving pictures beyond the default deletion period for continued access.

Adding or Replacing Voice Notes for Pictures

Attaching or updating voice notes associated with shared pictures.

Playing Voice Notes with Pictures

Listening to voice notes that have been attached to pictures.

Editing Picture Captions

Modifying the text captions associated with shared pictures.

Deleting Pictures from a Group

Removing a picture from a group, which may affect visibility for others.

Managing Group Lists

Creating, discussing, and managing shared lists within group settings.

About Group Lists

Overview of list creation, item management, and sharing features.

Creating a New Group List

Step-by-step process for creating a new shared list for a group.

Discussing Group Lists

Commenting on shared lists with group members.

Adding Items to a List

Adding new items, categories, responsibilities, and due dates to a group list.

Modifying List Items

Editing list item details, status, categories, priority, or due dates.

Sorting List Items

Arranging items within a group list by various criteria.

Deleting List Items

Removing one or multiple items from a group list.

Restoring Deleted List Items

Recovering list items that have been deleted by members.

Deleting Entire Group Lists

Removing an entire shared list from a group.

Group Calendar Features

Creating and managing shared appointments and events within groups.

About the Group Calendar

Overview of how group appointments sync with individual calendars.

Creating Group Appointments

Scheduling and sharing appointments that appear in all group members' calendars.

Changing Group Appointments

Editing existing appointments that are shared within a group.

Viewing All Group Appointments

Seeing appointments from all groups a user is a member of in a unified view.

Deleting Group Appointments

Removing appointments from a group, which also removes them from member calendars.

Group Administration

Managing group administrators, passwords, and member permissions.

About Group Administrators

Role and responsibilities of group administrators, including content and membership control.

Setting an Administrator Password

Establishing a password to grant administrator privileges within a group.

Changing the Administrator Password

Modifying the existing password required for group administration.

Assigning or Removing Admin Permissions

Granting or revoking administrator rights for specific group members.

Becoming a Group Administrator

Process for a member to gain administrator privileges using the group password.

Deleting a Group

Removing a group and all its associated content permanently.

Troubleshooting Group Notifications

Solutions for issues related to not receiving audible or Home screen notifications for groups.

BlackBerry Messenger Contact List Backup

About Contact List Backup Methods

Overview of methods for backing up and restoring BBM contact information.

Registering Email for Remote Backup

Setting up an email address for automatic remote backup of contact data.

Removing Registered Email Addresses

Deactivating an email address used for remote backup services.

Restoring Contacts via Wireless Network

Restoring contact lists using previously registered email accounts.

Creating Local Backup Files

Manually creating a local backup file of your BBM contact list.

Restoring Contacts from Backup Files

Restoring your BBM contact list from a locally saved backup file.

Deleting Local Backup Files

Removing local backup files of your BBM contact list from your device.

Troubleshooting Backup and Restore

Solutions for issues with email registration and contact list restoration.

Glossary of Terms

GPS Definition

Definition of Global Positioning System.

PIN Definition

Definition of Personal Identification Number.

Provide Feedback

IT Policy Rules

Legal Notice Information