Blackberry Torch 9850

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Published: 2012-09-24

SWD-20120924153143383

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Table of Contents3
Quick Help8
Getting Started: Your Smartphone8
- Insert the Sim Card9
- Mobile Hotspot Mode10
- Parental Controls10
- Home Screen Customization11
- About Blackberry ID12
- Application Icons15
- Instant Messaging16
- Personal Organizer17
- Sounds and Alerts18
- Home Screen Icons19
- Phone Icons20
- Calendar Icons21
- Your Home Screen22
- Home Screen at a Glance22
- Change Themes24
- Set the Number of Icons that Appear on the Home Screen24
- Feature Availability25
Popular Topics26
Copy Contacts from Your Sim Card to Your Contact List28
Popular Tips30
- And Files35
- Audio and Video Files38
Common Troubleshooting39
Tips and Shortcuts44
Tips: Doing Things Quickly44
Tips: Extending Battery Life45
Tips: Finding Apps46
Tips: Freeing Space for Your Music, Pictures, Videos, and Files47
Tips: Freeing Space to Optimize Your Smartphone's Performance48
Tips: Updating Your Software49
Tips: Keeping Your Information Safe49
Tips: Managing Indicators50
Shortcuts: Phone51
Shortcuts: Typing with the Touch Screen Keyboard51
Shortcuts: Media52
Troubleshooting: Shortcuts53
Phone54
How To: Phone54
- Make a Call55
- Answer or End a Call55
- Find Your Phone Number55
- Phone Basics55
- Answer a Second Call56
- Place a Call on Hold57
- Emergency Calls58
- Make an Emergency Call58
- Adjust the Volume59
- Speed Dial60
- Start or Stop Forwarding Calls61
- Fixed Dialing and Smart Dialing62
- Turn on Fixed Dialing63
- Conference Calls64
- Make a Conference Call65
- Call Logs66
- Delete Call Logs66
- Multiple Phone Numbers67
- Phone Options68
- Turn off the Prompt that Appears before You Delete Items69
- Turn on Hearing Aid Mode70
- Voice Mail71
- Set up Your Voice Mail71
- Check Your Voice Mail72
Troubleshooting: Phone73
- I Can't Check My Voice Mail74
- My Headset Makes Calls Instead of My Smartphone76
Voice Commands77
How To: Voice Commands77
- Available Voice Commands78
- Change the Language for Voice Commands78
Troubleshooting: Voice Commands79
Messages81
How To: Messages Application81
- Show or Hide Messages from the Messages Application82
- View or Hide Call Logs in the Messages Application82
- Change Options for Your Personal Email Account85
- Set up an Email Address85
- Compose and Send an Email86
- Save a Message86
- Attach a File to an Email87
- Viewing and Replying to Email88
- View Saved Messages88
- Delete a Message89
- Mark a Message as Read or Unread89
- Synchronizing Email93
- Google Mail96
- Compose and Send a Text Message98
- About Text Messages98
- Text Messages98
- Reply to or Forward a Text Message99
- Add an Appointment to Your Calendar from a Text Message99
- Cell Broadcasting100
- Pin Messages102
- About Pin Messages102
- Contact Cards106
- Security Options for Messages107
- Reset a Blocked Message Counter108
- Change Options for Downloading Attachments in Encrypted Messages113
- Change the Default Message Classification114
- I Can't Open an Attachment in an Encrypted Message116
Troubleshooting: Messages Application117
- Some Messages no Longer Appear on My Smartphone118
- Message Inbox119
- I'M Not Receiving Text Messages122
- I Can't Turn on Cell Broadcasting122
Files and Attachments123
How To: Files123
Managing Files and Attachments126
Troubleshooting: Files130
Media131
How To: Media131
- Amplify the Volume Using the Audio Boost Feature132
- Copy, Move, Rename, or Delete a File132
- Sort Media Files134
- Receive a Media File Using Bluetooth Technology135
- Supported Audio and Video File Formats and Extensions135
- Shuffle or Repeat Songs137
- Rename or Delete a Playlist138
- Display Closed Captions in Videos139
- Video Camera139
- Record a Video140
- Camera at a Glance141
- Take a Picture142
- Reduce Blurriness in the Pictures that You Take144
- View Pictures as a Slide Show146
- Voice Notes147
- Record a Voice Note147
Troubleshooting: Media148
I Can't Open Media Files149
Ring Tones, Sounds, and Alerts151
How To: Ring Tones, Sounds, and Alerts151
- Silence Your Smartphone153
- Add or Delete a Contact Alert153
- Change Alarm Notification Options154
- Turn on or Turn off Event Sounds154
Troubleshooting: Ring Tones, Sounds, and Alerts155
Browser156
How To: Browser156
- Browser Basics157
- Browsing the Internet157
- Browse the Internet157
- View Your Browser History158
- Close the Browser159
- Browser Bookmarks160
- Browser Options162
- Delete Browser History164
- Delete Browsing Information164
- Browser Security165
- Browser Push167
- Rss Feeds168
Troubleshooting: Browser169
Calendar171
How To: Calendar171
- Manage Data Synchronization Conflicts172
- Synchronize Organizer Data over the Wireless Network172
- About Synchronization Conflicts172
- Calendar Basics173
- Set an Alarm in the Calendar174
- Switch Calendars174
- Respond to a Meeting Invitation175
- Calendar Options177
- Show Tasks in the Calendar178
- Conference Call Meetings178
- Create a Conference Call Meeting from Your Smartphone179
- Create a Conference Call Meeting from Your Computer179
Troubleshooting: Calendar180
Contacts182
How To: Contacts182
- Change or Delete a Contact183
- Change or Delete a Sim Card Contact184
- About Categories185
- Synchronizing Contacts186
- About Backing up and Restoring Smartphone Data187
- Personal Distribution Lists188
- Multiple Contact Lists189
- Contact List Options189
- Change the Display Options for Contacts190
Troubleshooting: Contacts191
Clock193
How To: Clock193
- Change the Clock Face194
- Turn on the Alarm194
- Silence the Alarm195
- Set Options for Bedside Clock Mode195
- Turn on Bedside Clock Mode195
- Use the Stopwatch196
- Use the Timer196
- Change Timer Notification Options196
Troubleshooting: Clock197
Tasks and Memos198
Create a Task or Memo198
Send a Task or Memo198
Change or Delete a Task or Memo198
Hide Completed Tasks199
Show Tasks in the Calendar199
Change the Status of a Task199
Synchronizing Tasks and Memos200
About Categories202
Categorize a Contact, Task, or Memo202
Create a Category for Contacts, Tasks, or Memos202
Turn off the Prompt that Appears before You Delete Items203
Typing204
How To: Typing204
- Typing Input Methods206
- About Typing Input Methods206
- Type Text Using Suretype Technology207
- Set the Trackpad Sensitivity209
- Set the Touch Screen Sensitivity209
- Set the Cursor Speed209
- Custom Dictionary210
- Word Substitution210
- Spelling Checker212
Troubleshooting: Typing213
Keyboard215
How To: Keyboard215
- Assign an Application to a Convenience Key216
- Turn on Key Tones216
- No Application Opens When I Press a Convenience Key217
Language219
How To: Language219
Troubleshooting: Language221
Screen Display222
How To: Screen Display222
- Organizing Applications on the Home Screen223
- Change Where Apps that You Download Appear224
- Turn on Flashing Led Notification for Wireless Coverage225
Troubleshooting: Screen Display227
GPS Technology228
How To: GPS Technology228
- Prevent Others from Tracking Your Location229
- Get Your Gps Location229
Troubleshooting: GPS Technology230
Compass231
How To: Compass231
Maps233
How To: Maps233
Personalize: Maps237
- Change the Display Language for Maps238
- Keep Backlighting on When You Track Your Movement238
Troubleshooting: Maps239
Applications240
How To: Applications240
View Properties for an Application241
Troubleshooting: Applications242
Blackberry ID246
How To: Blackberry ID246
Change Your Blackberry ID Information247
Blackberry Device Software248
How To: Blackberry Device Software248
Troubleshooting: Blackberry Device Software250
Manage Connections252
Mobile Network252
- About Roaming and International Roaming253
- Switch Wireless Networks Manually254
- Connect to a Gsm or Umts Network254
- Turn on or Turn off Data Service or Set Roaming Options254
- Add a Wireless Network to the Preferred Wireless Network List255
- Preferred Wireless Network List255
- About the Preferred Wireless Network List255
- Delete a Wireless Network from the Preferred Wireless Network List256
- Change the Connection Speed for the Wireless Network256
- Wireless Coverage Indicators257
- I Can't Connect to the Mobile Network258
Wi-Fi Technology259
- Change, Move, or Delete a Saved Wi-Fi Network262
- Prevent Your Smartphone from Connecting to a Saved Wi-Fi Network262
Mobile Hotspot Mode269
How To: Mobile Hotspot Mode269
Troubleshooting: Mobile Hotspot Mode272
Bluetooth Technology273
How To: Bluetooth Technology273
- Send Contact Cards Using Bluetooth Technology275
- Bluetooth Technology Options276
- Bluetooth Profiles276
- Turn off a Bluetooth Profile277
- Restrict Outgoing Calls279
- Turn off Automatic Reconnection to Bluetooth Enabled Devices280
Troubleshooting: Bluetooth Technology281
- I Lose My Connection with a Bluetooth Enabled Car Kit282
- I Can't Share Contacts with a Paired Bluetooth Enabled283
Media Server284
How To: Media Server284
Smart Accessories286
About the Smart Accessories Application286
Set up a New Dock286
Change a Dock Profile287
Delete a Saved Dock Profile287
Power and Battery288
How To: Power and Battery288
- Check the Battery Power Level290
- Reset Your Smartphone290
Troubleshooting: Power and Battery292
Storage Space and Media Cards293
How To: Storage Space and Media Cards293
- Restore Smartphone Data from Your Media Card296
- About Compression297
- About File Encryption298
Troubleshooting: Storage Space and Media Cards299
Search301
How To: Search301
- Search for Messages302
- Message Search Criteria303
- Do more with Your Message Search Results304
Troubleshooting: Search305
Security307
How To: Security307
- Set or Change Your Smartphone Password308
- Change When Your Smartphone Locks Automatically with a Password309
- Set a Limit for Smartphone Password Attempts309
- Delete Smartphone Data, Third-Party Applications, or Media Card Files310
- Turn on Parental Controls310
- Change Parental Controls311
- Password Keeper312
- Turn on Encryption314
- Sim Card316
- Protect Your Sim Card with a Pin Code316
- Memory Cleaning316
- About Pgp Keys318
- Certificate Servers325
- Change Connection Information for a Certificate Server326
- Connection Options for Ocsp and Crl Servers326
- Send Connection Information for a Certificate Server326
- Change the Key Store Password327
- About the Key Store327
- Key Store327
- Change the Refresh Rate for Certificate Revocation Lists329
- Reject Certificate Revocation Lists from Unverified Crl Servers329
- Smart Cards329
- Import a Certificate from a Smart Card330
- Vpn Settings333
- Verify Security Software Manually333
Troubleshooting: Security337
I Forgot the Pin for Parental Controls339
Service Books and Diagnostic Reports340
Run, View, Send, or Delete a Diagnostic Report340
Accept, Delete, or Restore a Service Book340
Set a Default Recipient for Diagnostic Reports341
Find Your Smartphone Model Number and Version of the Blackberry Device Software341
I Can't Run or Submit a Diagnostic Report341
Synchronization343
How To: Synchronization343
- Manage Email Reconciliation Conflicts344
- Your Smartphone345
Troubleshooting: Synchronization346
Accessibility Options348
How To: Accessibility348
- Audio and Phone Accessibility Options349
- Hearing Aid Mode350
- Tty Support350
- Voice Dialing351
- Typing Accessibility Options352
Calculator354
Use the Calculator354
Convert a Measurement354
Glossary355
Legal Notice357

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