FAQ
Safety information
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Troubleshooting
Safety information
Laser
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Period
OTHERS
Troubleshooting
Prompt Tone Solution
Error 1: Oh dear! I cannot find the dust collector Cleaning is triggered when the dust bin is removed
Error 2: Please check if the radar on top has been covered or blocked
The top radar is covered or placed in an open area
(there are no obstacles within an area of 6×6m2)
Error 3: Please place me in a new location and try again
Pick the robot up or hold it in the air and put it on
the ground
Error 4: Please clean the fall sensor, and restart me from a new location
The fall sensor is covered or the robot is placed at a
height
Error 5: Please clean the front sensor, and restart me from a new location The infrared avoidance sensor is dirty or covered
Error 6: Please clean the right-hand sensor, and restart me from a new location The wall sensor is dirty or covered
Error 7: Please clean the radar housing on top, and restart me from a new location The radar avoidance sensor is dirty or covered
Error 8: Please check if the bumper has been blocked in some way The edge or collision sensor is stuck
Error 9: Master, please clean the dust container and filter
The dust box is full or the filter screen needs to be
replaced
Error 10: Dust container has been removed, please clean the container and filter
After error 9 is issued, the user takes out the dust
container and error 10 is triggered
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