Blu B160V - Page 21

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The battery will not charge
• Check if the battery is already fully charged.
• Make sure that the battery is inserted correctly.
• Ensure that the battery being used is a BLU approved battery.
• Double check if the charger connector is properly connected to the
phone.
Note: Connect charger only after the battery has been inserted.
The standby time is too short
• Please keep in mind that standby time relates directly to phone usage
(Internet, Text, Voice Calls, Maps, etc.).
• Batteries typically have to be replaced after a year of use.
The phone cannot connect to the network (Voice or Data)
• Verify if you have active service with your service provider.
• Contact your local network service provider and verify if you are within
its network coverage area.
The phone displays a SIM Error
• Make sure the SIM is properly inserted and in its intended slot.
• Make sure that the SIM card is not damaged or scratched.
The PIN code was entered incorrectly three times
• The SIM card will lock, and you will need to enter the PUK code (PIN
Unlock Code). Please contact your local service provider to obtain the
PUK.
I cannot make calls
• Make sure that the number you dialed is correct and the dial key has
been pressed.
• Use the full national area code when dialing out of your area or when
abroad, use country-specic international access codes.
I cannot receive calls
• Make sure that your phone is connected to a network.