Blue Tiger Advantage - Troubleshooting

12 | Blue Tiger Advantage User Manual v1.0
TROUBLESHOOTING
Operation Problem Possible Solution
Operating Headset will not Turn On.
Mak e su re He ad se t i s f ul ly ch arg e d.
Make sure Headset is charged by placing
USB Cable in USB Charging Slot and follow
the Headset charging instructions.
Pairing
Does not Pair.
Headset should be OFF when beginning the
pairing process.
Make sure intended Bluetooth Device is
turned on.
Make sure the Headset is within 12 inches of
intended Bluetooth Device.
Make sure you select “BT Advantage”
(or “BT Adv”) on the Bluetooth Device’s
Bluetooth search menu
Headset appears to be
connected but cannot
communicate with the
intended Bluetooth Device.
Headset may be connected with a dierent
Bluetooth Device.
1. Make sure the intended Bluetooth Device
is within 12 inches of Headset.
2. Make sure all other non-intended
Bluetooth Devices are at least 10 feet away
from the Headset.
3. Turn o the Headset and start the pairing
process again.
It may be useful to Reset the Device Pairing
List on the headset. To do so: Press the MFB
and the Mute Button simultaneously for at
least 2 seconds until the LED ashes Green 3
times. You will now need to pair the headset
again to your devices.
LED No LED light visible on Headset.
Press Vol+ AND Vol- together for 5 seconds to
turn LED ON. Pressing Vol+ and Vol- again,
together for 5 seconds, will turn the LED OFF.
The LED on/o control will NOT function
while streaming audio or while a call is in
progress.
NFC NFC Does not Pair
For Touch-to-Pair, initiate Standard Bluetooth
Paring before touching the Headset NFC tag
to the NFC tag of the Bluetooth Device. The
Headset NFC Tag is located in Microphone
Assembly.