Data types and their recipients
The eCall statutory emergency call system may
only collect and process the following data:
▷ The vehicle identification number for rapidly
identifying the vehicle, for example the model.
▷ Vehicle type, for example passenger car.
▷ Type of vehicle drive, for example petrol or
diesel, for assessing the risks involved in a
rescue, for example the risk of fire caused by
fuel.
▷ The vehicle's position at the time of the acci‐
dent, its last three locations and the driving
direction in order to locate the vehicle more
quickly on very complex route sections,
for example.
▷ A log of the automatic system activation,
along with the time stamp.
▷ Control information, which tells rescue serv‐
ices whether the emergency call was trig‐
gered automatically or manually, for example.
▷ A time stamp for determining the time of the
accident in order to optimise the deployment
plans of the rescue services.
▷ The driving direction for establishing which
side of a motorway carriageway is affected,
for example.
The authorities of the state in whose territory the
eCall system emergency call is made determine
which emergency call centres receive and proc‐
ess the statutory emergency call.
Data processing configuration
The eCall statutory emergency call system en‐
sures that the data contained in the system
memory cannot be accessed outside the system
before an emergency call is triggered.
The data collected for the eCall statutory emer‐
gency call system is only saved in the vehicle
and sent to the rescue coordination centre when
an emergency call is triggered.
The eCall statutory emergency call system en‐
sures that it cannot be traced and there is no
permanent tracking during normal operation.
The eCall statutory emergency call system en‐
sures that the data in the internal system mem‐
ory is deleted automatically and continuously.
The vehicle's location data is continuously over‐
written in the system's internal memory so that
only the vehicle's last three locations - which the
system needs for normal operation - are ever
stored.
The activity data log of the eCall statutory emer‐
gency call system is retained only for as long as
is necessary to handle the eCall emergency call
and under no circumstances for any longer than
13 hours after the eCall emergency call was trig‐
gered.
Rights of individuals affected by
data processing
The individual affected by data processing,
for example the vehicle owner, has the right to
access the data and can request that data con‐
cerning him or her that is not processed in ac‐
cordance with the statutory regulations be cor‐
rected, deleted or blocked as applicable. Each
time that data is corrected, deleted or blocked in
line with these regulations, the third parties to
whom the data was transmitted must be notified,
insofar as this is reasonably practical.
The individual affected by data processing has
the right to complain to the relevant data protec‐
tion body if he or she believes that his or her
rights have been violated by having their that
personal data processed.
For matters relating to access rights, please con‐
tact a Service Partner of the manufacturer or an‐
other qualified Service Partner or a specialist
workshop.
Intelligent emergency call
system
Principle
The intelligent emergency call system enables
manual or automatic emergency calls to be
placed, for example in the event of an accident.
Seite 16
NOTES
Notes
16
Online Edition for Part no. 01405A1EA53 - X/20
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