BOMANN EBK 960 - Troubleshooting Issues and Technical Data; Troubleshooting Common Problems and Error Codes; Electrical Connection and Physical Specifications

Trou
TrouTrou
Troubleshooting
bleshootingbleshooting
bleshooting
Before you contact an
Before you contact an Before you contact an
Before you contact an
authorized specialist
authorized specialistauthorized specialist
authorized specialist
Problem
ProblemProblem
Problem Possible cause
Possible causePossible cause
Possible cause
Appliance
does not
work
The power supply
is disconnected.
The control
panel does
not react or
only very
difficult
Child proof lock is
activated.
The operating
surface is not
clean and dry.
Appliance
hums at a
high power
level
Caused by the
induction technol-
ogy
Cookware is
not getting
hot
Cookware is not
suitable.
Crackling
noises
during coo-
king
Can be caused by
the cookware
structure (layers of
different metals).
Ventilation
noise after
switching off
Due to overheating
protection the fan
continuously run
for some time.
NOTE:
NOTE:NOTE:
NOTE:
If a problem
still persists after following the steps
above, contact your distributor or an authorized tec
nician.
Error codes
Error codesError codes
Error codes
In the case of a malfunction, the
hob will automatically
go into safety mode and the respective error code will
be shown:
Code
CodeCode
Code Possible
Possible Possible
Possible cause
causecause
cause
E4/E5
Temperature sensor failure
E7/E8
Temperature sensor failure IGBT
E2/E3 Abnormal supply voltage
E6/E9 Bad heat radiation
11
authorized specialist
authorized specialistauthorized specialist
authorized specialist
What to do?
What to do?What to do?
What to do?
Check the fuse
of your domestic
wiring system.
Deactivate the
child proof lock.
Clean and dry
the operating
surface.
No failure.
Use cookware
suitable for
induction.
No failure.
No failure.
Do not switch
off the power
supply.
still persists after following the steps
above, contact your distributor or an authorized tec
h-
hob will automatically
go into safety mode and the respective error code will
Temperature sensor failure
Temperature sensor failure IGBT
Disconnect the hob
for a time from the mains
Turn the fuse
off and on again
pears again,
contact the customer service.
Technical Data
Technical DataTechnical Data
Technical Data
Electrical connection...…………………………………..
Electrical connection...…………………………………..Electrical connection...…………………………………..
Electrical connection...…………………………………..
Mains voltage: …………...
....….
Mains frequency
: ………………….
Power consumption, total
: …………………
Fuse protection
: ……………………
Dimension
DimensionDimension
Dimension H x
H x H x
H x W
WW
W x
x x
x D
DD
D /
/ /
/
Weight
WeightWeight
Weight
Hob: ………………
…………..…...…
Cutout worktop: ................
..................
Net weight: ……….…
…………………...
The right to make technical and
in the course of continuous product development
remains reserved.
This appliance
has been tested according to all rel
vant current CE guidelines, such as electromagnetic
compatibility and low voltage directives, and has
been construct
ed in accordance with the latest safety
regulations
for a time from the mains
power.
off and on again
. If the error code ap-
contact the customer service.
Technical Data
Technical DataTechnical Data
Technical Data
Electrical connection...…………………………………..
Electrical connection...…………………………………..Electrical connection...…………………………………..
Electrical connection...…………………………………..
....….
220-240 V~ / 400 V 2N~
: ………………….
.…………….50/60 Hz
: …………………
……..7000 W
: ……………………
..….……......2 x 16 A
Weight
WeightWeight
Weight
…
……
…..
....
..…...………………..
…...………………..…...………………..
…...………………..
…………..…...…
6.0 x 59.0 x 52.0 cm
..................
.....56.0 x 49.0 cm
…………………...
…approx. 8.3 kg
The right to make technical and
design modifications
in the course of continuous product development
has been tested according to all rel
e-
vant current CE guidelines, such as electromagnetic
compatibility and low voltage directives, and has
ed in accordance with the latest safety