Troubleshooting Guide | AE12, RP12T, US12 | 5
Data subject to change without notice | Printed in the USA | BTC 721002308 A | 09.2013
Bosch Thermotechnology Corp.
Questionnaires
Building and Installation:
STEP 1: Bosch Customer # (if known)
Owner’s Name?
Owner’s address?
Owner’s phone number?
Model and serial number? Model: Serial Number:
Where did you purchase this water heater?
Name of installer and phone number? Installer: Phone:
Date of installation? Date of Installation:____/____/____
Where in the building is this water heater installed?
Water supply and water pressure?
Municipal Well Other:_____________________
Water pressure:_______PSI
What is the water supply material to and from the heater?
Copper Plastic Stainless Other:___________
Flex
If plastic, does plastic piping connect directly to unit?
Yes No
When facing water heater, which side of the water heater
does the cold water pipe connect to?
Left Right Top Bottom
Circuit breaker size and type
Single pole Double pole
Amperage:________
What is the gauge of the wiring supplied to the unit? _______ AWG
STEP 2: Temperature Control Knob Setting:
Low Middle High
Fixture(s) used for troubleshooting this water heater? Sink Shower Tub All Fixtures
Flow rate of fi xture(s) used for troubleshooting? _______GPM
Plumbing crossover test results - crossover present? Yes No