Faults – what to do? en-us
31
Water dispenser
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Ice maker
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The water dispenser is not functioning.
No water supply Check water connection, make sure the water supply is turned on and
contact a certified plumber if necessary.
Low water pressure. Appliance needs to be connected in accordance with instructions.
~ "Water connection" on page 13
If a reverse osmosis water filtration system is connected to your refrig-
erator water supply, install a bypass filter. New bypass filter can be
purchased from customer service and our website.
~ "Water filter" on page 19
The water filter is blocked or needs to be replaced.
Kink in water hose. Turn off water supply, straighten out kink. Replace the water hose if
necessary.
Water is leaking out of the appliance.
Supply line connection is not tight. Check if the connections are fastened firmly and the water hose is
undamaged.
Replace the water hose if necessary.
Recently installed filter. When changing, some water will drip from the filter. Wipe drips dry
with a soft cloth.
~ "Water filter" on page 19
Water is dripping from dispenser. Air may be trapped in the water system. To remove air, allow water to
dispense for at least 5 minutes and discard. Repeat this step if you still
experience water dripping.
After dispensing, a few drops of water are normal. To minimize, slowly
remove your glass from the dispenser.
Any other source. Please contact customer service.
~ "Customer service" on page 32
The ice maker is not functioning.
Ice cube production has been switched off. Switch on ice cube production.
~ "Switching ice cube production on or off" on page 27
No water supply Check water connection, make sure the water supply is turned on and con-
tact a certified plumber if necessary. Switch off the appliance and back on
again. Check whether ice cubes are being produced after 2 hours.
Ice maker without power. Disconnect the appliance from power for 1 minute, either by removing the
power cord from the wall outlet or by switching off the circuit breaker. After
reconnecting the appliance, if error persists please contact customer service.
~ "Customer service" on page 32
Ice cube production is low.
Appliance just plugged in. It can take several hours for the first batch of ice.
~ "; Ice maker" on page 27
Recently dispensed a large amount of ice cubes. It could take up to 48 hours until the ice cube bin is full again.
Low water pressure. Appliance needs to be connected in accordance with instructions.
~ "Water connection" on page 13
Door(s) or drawer opened frequently or for an extended period of
time.
Wait at least 2 hours for the temperature in the appliance to cool
down.
Ice cube production stops even though the ice cube bin is not yet full. Never store bottles, food or the ice scoop in the ice cube bin. Other-
wise the ice maker will not detect the actual fill level of the bin.
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