Bosch DIVAR IP all-in-one 7000 2U

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DIVAR IP all‑in‑one 7000 2U | DIVAR IP

all‑in‑one 7000 3U

DIP‑7380‑00N | DIP‑7384‑8HD | DIP‑7388‑8HD | DIP‑738C‑8HD |

DIP‑73G0‑00N | DIP‑73G8‑16HD | DIP‑73GC‑16HD

User manual

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Summary

Safety

Operating precautions

Device is for professional installation only and not for personal or household use.

Data security precautions

Restrict physical access to authorized personnel and limit local network access to trusted devices.

Use latest software

Install the latest applicable software version for consistent functionality, compatibility, and security.

Introduction

Operating modes

System can operate in three modes: Full video recording, Pure video recording, or iSCSI storage expansion.

DIVAR IP Software Center

Central interface for software setup, upgrade, and operation mode selection.

System overview

Default user settings

Default administrator account is BVRAdmin. Password must be at least 14 characters with mixed case and digits.

First logon and system setup

System setup process

Guide to initial setup, including language selection, license acceptance, password setting, and Software Center installation.

Choosing operation mode

Select the system's operation mode: full video recording/management, pure video recording, or iSCSI storage expansion.

Upgrading and updating software

Upgrading software

Steps to upgrade installed software using DIVAR IP Software Center.

Updating software

Steps to update installed software to the latest version using DIVAR IP Software Center.

Remote connection to the system

Protecting the system from unauthorized access

Recommendations for strong password rules to protect the system from unauthorized access.

Setting up port forwarding

Guide to configuring port forwarding on routers for internet access to the DIVAR IP system.

Remote connection with Operator Client

Instructions to establish a remote connection using BVMS Operator Client.

Remote connection with Video Security App

Instructions to establish a remote connection using the Video Security App.

Installing an Enterprise Management Server

Steps to install Bosch VMS Enterprise Management Server for central management.

Maintenance

Monitoring the system

How to activate and use system health monitoring tools via the SuperDoctor 5 Web interface.

Recovering the unit

Procedures to restore the unit to factory default image using recovery options.

Additional information

Additional documentation and client software

Information on obtaining further documentation, software downloads, and client software.

Support services and Bosch Academy

Information on accessing support services and training resources from Bosch.

The document is a user manual for the DIVAR IP all-in-one 7000 2U and DIVAR IP all-in-one 7000 3U systems, which are video recording and management solutions from Bosch Security Systems. These systems are designed for professional installation and use in commercial and industrial environments, not for personal or household use.

Function Description

The DIVAR IP all-in-one 7000 systems are based on the Microsoft Windows Server IoT 2019 for Storage Standard operating system. This OS is specifically tuned for optimal performance in network-attached storage scenarios and includes an interface for initial server configuration, unified storage appliance management, simplified setup, and support for Microsoft iSCSI Software Target.

The systems can operate in three distinct modes:

Full video recording and management system: This mode utilizes the BVMS (Bosch Video Management System) and VRM (Video Recording Manager) core components and services. It offers advanced video management features, including event and alarm handling.
Pure video recording system: This mode focuses solely on video recording, leveraging the VRM core components and services.
iSCSI storage expansion: In this mode, the system acts as an iSCSI storage expansion for an existing BVMS or VRM system running on different hardware.

The DIVAR IP Software Center serves as the central user interface for software setup, upgrades, and operation mode selection. After installation, users must choose the desired operation mode to configure their system. The Software Center also facilitates updating and upgrading the installed software, with the latest software and upgrade packages available in the Bosch Security and Safety Systems Download Area.

Important Technical Specifications

While specific hardware specifications are not detailed in the provided pages, the software and operational aspects offer key insights:

Operating System: Microsoft Windows Server IoT 2019 for Storage Standard.
Pre-installed Hard Drives: The manual notes that this chapter is valid for models with pre-installed hard drives. Empty units loaded with third-party hard drives require configuration with the MegaRAID Storage Manager application prior to initial software setup.
Default IP Address: Automatically assigned by DHCP, with a fallback IP address of 192.168.0.200.
Default Subnet Mask: Automatically assigned by DHCP, with a fallback subnet mask of 255.255.255.0.
Administrator Account: Default user name is BVRAdmin. The password must be set at first logon and adhere to strict requirements: minimum 14 characters, including at least one uppercase letter, one lowercase letter, and one digit.
Network Requirements: An active network link is required during installation, and the network switch must be powered on. The default IP address must not be occupied by other devices on the network.
Remote Connection Ports:
- SSH tunnel access for BVMS Operator Client: port 5322.
- HTTPS access for VRM using Video Security Client or Video Security App: port 443.
Software Components: Depending on the chosen operation mode, the system installs BVMS, VRM, and/or iSCSI storage components.

Usage Features

The DIVAR IP all-in-one 7000 systems offer several features for setup, operation, and remote access:

First Logon and System Setup:
- Initial setup involves connecting the unit and cameras to the network, powering on, and following the Microsoft Windows Server IoT 2019 setup routines.
- Users select country/region, language, and keyboard layout.
- Accepting the Microsoft Software License Terms and EULA is required.
- Setting a strong password for the BVRAdmin account is mandatory.
- The DIVAR IP Software Center installation file is then launched, either from a local drive or storage media.
- After installation, users log in to the Software Center to choose the desired operation mode (BVMS, VRM, or iSCSI storage).
Operation Mode Selection: The DIVAR IP Software Center provides a clear interface to select one of the three operating modes. Changing the operation mode after initial installation requires a full factory reset.
Software Upgrading and Updating: The Software Center allows users to download and install the latest software packages from the Bosch Security and Safety Systems Download Area, ensuring consistent functionality, compatibility, performance, and security. Upgrades save existing settings, while updates also preserve settings.
Remote Connection:
- The system can be accessed remotely via the internet.
- Port Forwarding: Requires configuring port 5322 for SSH tunnel access (BVMS Operator Client) and port 443 for HTTPS access (VRM using Video Security Client or Video Security App) on the internet router.
- Client Options:
  - BVMS Operator Client: Installed on a client workstation, it connects via SSH using the public IP address of the DIVAR IP system.
  - Video Security App: Available for iOS devices (search "Bosch Video Security" in Apple's App Store). Connects using the public IP address or dynDNS name, with Secure Connection (SSL) switched on.
- Enterprise Management Server: For central management of multiple systems, Bosch VMS Enterprise Management Server can be installed on a separate server.
Data Security Precautions:
- Physical access to the system should be restricted to authorized personnel.
- Regular OS security updates are recommended (Windows online update or monthly roll-up patches).
- Local network access should be limited to trusted devices.
- Secure (encrypted) communication channels must be used for public network access.
- Bosch emphasizes the importance of strong passwords to protect against unauthorized access and malware.
- Users are warned that video loss is inherent to digital video recording, and redundant recording systems with backup procedures are recommended to minimize data loss.

Maintenance Features

The manual outlines procedures for monitoring the system and recovering it to factory defaults:

Monitoring the System:
- Users must log in as BVRAdmin to activate monitoring.
- The Enable_SuperDoctor_5_Service script in the "Tools" folder needs to be run as an administrator.
- The SuperDoctor 5 Web interface (accessed via a desktop icon) allows for health monitoring.
- Default credentials for SuperDoctor 5 Web are admin / DivaripSD5, which should be changed immediately.
- SNMP Trap feature can be activated in "Alert Configuration" to send traps to a specified receiver IP address.
Recovering the Unit:
- The unit can be restored to its factory default image by pressing F7 during the BIOS power-on-self-test to enter Windows PE.
- Three recovery options are available:
  - Initial Factory Setup (all data on system will be lost): Deletes all data on HDD partitions and overwrites the OS partition with the factory default image.
  - Initial Factory Setup (overwriting existing data): Similar to the above, but explicitly notes that this procedure might take a long time.
  - System Recovery (back to Factory Defaults): Overwrites the OS partition with the factory default image and imports existing virtual hard drives from the HDDs. This option does not delete video footage on data HDDs but replaces the OS partition and VMS settings with a default configuration. To access existing footage, the VMS configuration must be exported before recovery and re-imported afterward.
- A critical warning advises against turning off the unit during the recovery process, as this will damage the recovery media.
- After recovery, the unit restarts, Windows performs initial setup, and then the factory settings are installed.

The document also provides links to additional documentation, client software, support services, and the Bosch Building Technologies Academy for training resources. Bosch explicitly states that it assumes no liability for damage caused by operating products with outdated software components.