English–19
0 276 001 SPN | (3.7.15) Bosch eBike Systems
Troubleshooting – Causes and Corrective
Measures
Maintenance and Service
Maintenance and Cleaning
If the charger should fail, please refer to an authorised bicycle
dealer.
After-sales Service and Application Service
In case of questions concerning the charger, please refer to an
authorised bicycle dealer.
For contact data of authorised Bosch eBike dealers, please
refer to www.bosch-ebike.com
Disposal
Battery chargers, accessories and packaging should be sort-
ed for environmental-friendly recycling.
Do not dispose of battery chargers into household waste!
Only for EC countries:
According to the European Guideline
2012/19/EU for Waste Electrical and Elec-
tronic Equipment and its implementation
into national right, battery chargers that are
no longer usable must be collected sepa-
rately and disposed of in an environmental
correct manner.
Subject to change without notice.
Cause Corrective Measure
Two LEDs of the battery
pack flashing
Battery pack defective Refer to an authorised bicycle
dealer.
Three LEDs of the battery
pack flashing
Battery pack too warm or
too cold
Disconnect the battery from
the charger until the charging
temperature range has been
reached.
Do not connect the battery
pack to the charger until it has
reached the allowable charg-
ing temperature.
No LEDs flashing (one or
more LEDs will remain per-
manently lit depending of
the state of charge of the
eBike battery).
The charger is not charging. Refer to an authorised bicycle
dealer.
No charging procedure possible (no indication on
battery pack)
Plug not inserted correctly Check all plug connections.
Contacts of battery pack
soiled
Carefully clean the contacts
of the battery pack.
Socket outlet, cable or charg-
er defective
Check mains voltage, have
charger checked through
bicycle dealer
Battery pack defective Refer to an authorised bicycle
dealer.
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