Bosch EasyGrassCut 23 - Troubleshooting and Support; Common Issues, Service, and Contact Information

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The trimmer is equipped with a semi-automatic feeding sys-
tem. The system feeds 10mm of the line with every press of
the on/off switch (3).
Manual Line Feeding
Press the line-feed button (13), and pull the cutting line out
to the desired length.
Troubleshooting
Problem Possible Cause Corrective Action
Motor refuses to start Power turned off Turn power on
Mains socket faulty Use another socket
Extension cable damaged Inspect cable, replace if damaged
Fuse faulty / blown Replace fuse
Garden tool functions
intermittently
Extension cable damaged Inspect cable, replace if damaged
Internal wiring of garden tool defective Contact Bosch customer service agent
Garden product la-
bours
Grass too high Cut in stages
Garden tool does not
cut
Cutting line too short/broken off Manually feed cutting line
Spool empty Replace line spool
Cutting line can no
longer be fed
Line inside the spool entangled Inspect the spool, rewind if necessary
Spool empty Refill line spool
Line retracts into spool Cutting line too short/broken off
Remove spool – rethread line (see figures H − J)
Line breaks frequently Line inside the spool entangled
Remove spool – rewind line (see figures H − J)
Trimmer used incorrectly Only trim with the tip of the line, avoid stones,
walls and other hard objects. Feed the line regu-
larly to maintain full cutting diameter.
Heavy vibrations Cutting line broken
Cutting system damaged
Grass between spool housing and line-feed but-
ton
Grass in hole for line feed
Pull out cutting line with manual feed (see figure
K)
Contact Bosch customer service agent
Disassemble spool cover and remove grass
Remove grass from hole for line feed
After-sales Service and Application
Service
www.bosch-garden.com
In all correspondence and spare parts orders, please always
include the 10‑digit article number given on the nameplate
of the product.
Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham Uxbridge
UB 9 5HJ
At www.bosch-pt.co.uk you can order spare parts or arrange
the collection of a product in need of servicing or repair.
Tel. Service: (0344) 7360109
E-Mail: boschservicecentre@bosch.com
Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
Dublin 24
Tel. Service: (01) 4666700
Fax: (01) 4666888
Australia, New Zealand and Pacific Islands
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
Inside Australia:
Bosch Power Tools F 016 L81 967 | (09.04.2019)