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14
Customer service
Your local customer service
can be found in the telephone directory
or in the customer-service index. Please
provide customer service
with the appliance product number
(E-Nr.) and production number (FD).
These specifications
can be found on the rating plate. Fig. )
To prevent unnecessary call-outs, please
assist customer service by quoting
the product and production numbers.
This will save you additional costs.
Repair order and advice
on faults
Contact information for all countries can
be found on the enclosed customer
service list.
Fault Possible cause Remedial action
The temperature in
the refrigerator
compartment is too cold.
Temperature controller has
been set too high.
Set temperature controller lower.
The refrigerating unit
is switching on more
frequently and for longer.
Appliance opened
frequently.
Do not open the appliance unnecessarily.
The ventilation openings
have been covered.
Remove obstacles.
Appliance has no
refrigeration capacity.
The temperature controller is
in position “0”.
Turn the temperature controller from position
“0”. Fig. "/A
■ Power failure.
■ The fuse has been
switched off.
■ The mains plug has not
been inserted properly.
Check whether the power is on, check
the fuses.
GB 0344 892 8979 Calls charged at
local or mobile rate.
IE 01450 2655 0.03 € per minute
at peak. Off peak
0.0088 € per
minute.
US 800 944 2904 toll-free
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