Troubleshooting of Minor Faults
TO AVOID RISK OF ELECTRIC
SHOCK!
Repairs should only be carried out
by an authorized technician.
If repairs are necessary, and you
cannot eliminate the fault yourself with
the aid of the following table:
E:::I Turn the program selector to Off.
E:::I Disconnect the washing machine
from the power outlet.
E:::I Turn off the water taps.
Fault
Thedoorcannotbe
opened.
Doorcannotbe opened,
eventhoughtheappliance
hasbeenswitchedoff and
on again.
Contmllightsdo notlight
up,
Programdoesnotstart.
Start/Pauseindicatorlight
flashes.
Programdoesnotstart.
Indicatorlight "Finished"is
lit anddisplayis flashing
"E:01"
Spinspeedcannotbe
selected.
Detergentresiduein the
detergentdispenser.
Water does notenter the
machine or detergent is
not washedaway.
Indicatorlight "spin" is lit
and displayis flashing
"E:11" or "E:12".
E:::I Call Customer Service
(referto Page 24).
Possible cause Action
Powerfailure,
Programis runningand/orthe doorislockedforsafety
reasons.
Plugis looseor notinserted.
Programselectorturnedto Off beforeendof program.
Forsafetyreasonsthe doorhas beenlockedbecausethe
waterlevel,temperatureor speedis toohigh.
An interruptedprogramwill beresumedwhenpoweris
restored.If the laundryis to be removedduringa power
failure,call CustomerService
(referto Page24).
Waituntiltheprogramends;seePage19.
Eliminatethecause.
Selecta program.
See"Adda garment/Interruptingthe program",Page19.
A fusehasblown.
Powerfailure.
StaWPausebuttonnot pressed.
Doornotclosedproperly.
Spinningis alreadyin progress;duringspin cyclethe
speedcannotbechanged.
Detergentwasdampor lumpy.
Watertap(s) not turned on.
Resetcircuitbreaker.
CallCustomerServiceif thisfault recurs.
An interruptedprogramwill beresumedwhenpoweris
restored.If the laundryis to beremovedduringa power
failure,call CustomerService
(referto Page24).
PresstheStart/Pausebutton.
Checkwhetherlaundryistrappedin door.
Closethedoor(aclickshouldbe heard).
Programcontinues.
Selectspeedbeforespinning.
Cleanand drythe detergentdispenser;see Page20.
Usethe cap ofthe detergent bottle to measure liquid
detergents.
Turnon water tap(s) and press Start/Pause button.
Programcontinues.
AQUASTOP :Rphose hasbeentriggered. Checkfor safety indicator (referto page 9). If red,
replace hose.
AQUASTOP :Rpistriggered
Supplyhose kinked or pinched.
Strainersin supply hoseclogged.
Water pressuretoo low.
Closewater tap and investigateleak.
Eliminatethe cause.
Cleanthe water inlet strainers; see Page20.
Eliminatethe cause.
22