Troubleshootin
TO AVOID RISK OF ELECTRIC
SHOCK!
Repairs should only be carried
out by an authorized technician.
of Minor Faults
If repairs are necessary, and you
cannot eliminate the fault yourself
with the aid of the following table:
Q Turn the program selector to
Off.
Q Disconnect the washing
machine from the power outlet.
Q Turn off the water tap.
Q Call Customer Service
(refer to Page 27).
Fault
Thedoor cannot be
opened.
Doorcannot be opened,
eventhough the
appliancehas been
switched off and on
again.
Control lights do not light
up.
Programdoes not start.
Start/Pause indicator
lightflashes.
Programdoes not start.
Indicatorlight "end" is lit
and display isflashing
"E:01"
Spin speedcannot be
selected.
Water does notenter the
machine or detergent is
not washed away.
Indicatorlight "spin" is lit
and displayis flashing
"E:02" or "E:03".
Possible cause
"Nofinal spin" selected.
Powerfailure.
Programis running and/or the door is locked for
safety reasons.
Plug is looseor not inserted.
Programselector turned to Off beforeend of
program.
Forsafety reasonsthe door has been locked because
the water level, temperatureor speed is too high.
Action
Select Drain or Spin.
An interruptedprogramwill be resumed when power
is restored. Ifthe laundryis to be removed during
a powerfailure, call CustomerService
(referto Page 27).
Wait until the programends; see Page22.
Eliminatethe cause.
Select a program.
See "Add a garment/Interruptingthe program",
Page22.
A fuse has blown.
Powerfailure.
Start/Pausebutton not pressed.
Replacethe fuse ofthe individual circuit.
CallCustomerService if this fault recurs.
An interruptedprogramwill be resumed when power
is restored. Ifthe laundryis to be removed duringa
powerfailure, call Customer Service
(referto Page 27).
Pressthe Start/Pause button.
Checkwhether laundry is trapped in door.
Closethe door (a click should be heard).
Programcontinues.
Select speedbefore spinning.
Doornot closed properly.
Spinningis alreadyin progress; during spin cyclethe
speedcannot be changed.
Watertap(s) notturned on.
Supplyhose kinked or pinched.
Strainers in supply hoseclogged.
Water pressuretoo low.
Turnon water tap(s) and press Start/Pause button.
Programcontinues.
Eliminatethe cause.
Cleanthe water inlet strainers; see Page23.
Eliminatethe cause.
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