en Faults and what to do about them.
32
Faults and what to do about them.
Faults Cause/remedy
Water is leaking from the
appliance.
■ Attach the drain hose correctly or replace it. ~ Page 15
■ Tighten the threaded joint on the supply hose. ~ Page 15
The appliance is not filling
with water.
Detergent is not being
dispensed.
■ Has the Start button been pressed?
■ Is the tap turned on? ~ Page 15
■ Could the filter be clogged? Clean the filter. ~ Page 30
■ Is the supply hose kinked or trapped?
The door will not open. ■ The safety function is active. Do you want to cancel the programme?
~ Page 27
■ Is $ Rinse Stop* selected (no final spin)?
■ Can the door only be opened by the emergency release? ~ Page 31
The programme will not
start.
■ Has the Start button been pressed to pause the programme?
■ Is the door closed?
The water is not draining. ■ Is $ Rinse Stop* selected (no final spin)?
■ Clean the drain pump. ~ Page 29
■ Clean the drain pipe and/or the drain hose.~ Page 30
Water is not visible in the
drum.
■ Not a fault – the water is below the visible area.
The spin result is not sat-
isfactory.
Laundry wet/too damp.
■ Not a fault – the unbalanced load detection system has interrupted the spin
because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
■ Has the additional programme setting for p Easy-Iron* been selected?
■ Is the selected speed too low?
The spin cycle starts up
several times.
■ Not a fault – the unbalanced load detection system is adjusting an imbal-
ance.
Residual water in the care
product dispenser.
■ Not a fault – the effectiveness of the care product is not affected.
■ If necessary, clean the insert and detergent drawer. ~ Page 29
Odours or greasy depos-
its in the washing
machine.
■ Run the Cottons 90 °C programme without any laundry.Use standard
detergent for this.
Foam leaking from the
detergent drawer.
■ Have you used too much detergent? Mix one tablespoon of fabric softener
with 1/2 litre of water and pour into compartment II (not for outdoor cloth-
ing or items made with down). Use less detergent in the next wash cycle.
Loud noises, vibrations
and machine “wander-
ing” during the spin cycle.
■ Is the appliance level? Make the appliance level. ~ Page 16
■ Are the appliance's feet secured? Secure the appliance's feet. ~ Page 16
■ Have the transportation braces been removed? Remove the transportation
braces. ~ Page 13
Noises during spin and
drain cycles.
■ Clean the drain pump ~ Page 29
* Depends on the model
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