11
What to do if ...
ʑ
Water is leaking out. – Attach/replace the drainage hose correctly.
– Tighten the screw connection of the supply hose.
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No water supply.
Detergent not
dispensed.
– $Start/Reload not selected?
– Tap not turned on?
– Filter blocked? Clean the filter apage 10.
– Supply hose kinked or trapped?
ʑ
Washing machine door
cannot be opened.
– Safety function active. Programme stopped? apage 4.
– Is Rinse Hold (without final spin) selected? a page 3, 4.
– Can be opened by emergency release only? a page 9.
ʑ
Programme does not
start.
– $Start/Reload or Ready in time selected?
– Washing machine door closed?
– Childproof lock active? Deactivate apage 5.
ʑ
Detergent solution is
not drained.
– Is Rinse Hold (without final spin) selected? a page 3, 4.
– Clean the detergent solution pump apage 10.
– Clean the waste pipe and/or drainage hose.
ʑ
Water not visible in the
drum.
– Not a fault - water below the visible area.
ʑ
Unsatisfactory spin
result.
Laundry wet/too damp.
– Not a fault - the unbalanced-load detection system has cancelled the
spin cycle because of uneven distribution of the laundry.
Distribute small and large items of laundry evenly inside the drum.
– SReduced Ironing selected? a page 5.
– Selected speed too low? a page 5.
ʑ
The programme
duration changes
during the wash cycle.
– Not a fault – the programme sequence is optimised for the particular
wash process. This may result in changes to the programme duration
in the display field.
ʑ
Spin cycle performed
several times.
– Not a fault - unbalanced load detection system adjusts the
imbalance.
ʑ
Residual water in the
compartment for care
products.
– Not a fault - the action of the care product is not affected.
– Clean the insert if necessary apage 9.
ʑ
Odour formation in the
washing machine.
– Run programme LFCottons 90 °C without laundry. Use standard
detergent.
ʑ
Status display³1
flashes. Foam may be
coming out of the
detergent drawer.
– Too much detergent used? Mix 1 tablespoon of fabric softener with
½ litre of water and pour into dispenser II (not for outdoor and down-
filled textiles!).
– Reduce the detergent dosage for the next wash cycle.
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Intense noise
formation, vibrations
and “wandering”
during the spin cycle.
– Are the appliance feet fixed?
Secure the appliance feet a Installation instructions.
– Transportation safety devices removed? Remove the transportation
safety devices a Installation instructions.
ʑ
Noises during spin and
drain cycles.
– Clean detergent-solution pump apage 10
ʑ
Display panel/indicator
lamps do not function
during operation.
– Power cut?
– Fuses triggered? Reset/change the fuse.
– If the fault occurs repeatedly, call customer services.
ʑ
Programme sequence
longer than usual.
– Not a fault - unbalanced load detection system adjusts imbalance by
repeatedly distributing the laundry.
– Not a fault - foam detection system active - adds an additional rinse
cycle.
ʑ
Detergent residues
on the laundry.
– Occasionally, phosphate-free detergents contain water-insoluble
residues.
– Select the 2Rinse/ Spin cycle or brush out the laundry after
washing.
If you cannot correct a fault yourself (switching on/off) or a repair is required:
– Turn the programme selector to Off and remove the mains plug from the socket.
– Turn off the water supply and call customer services a Installation instructions.