11
What to do if ...
ʑ
Water is leaking out. – Attach/replace the drainage hose correctly.
– Tighten the screw connection of the supply hose.
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No water supply.
Detergent not
dispensed.
– $Start/Reload not selected?
– Tap not turned on?
– Filter blocked? Clean the filter -> page 10.
– Supply hose kinked or trapped?
ʑ
Washing machine door
cannot be opened.
– Safety function active. Programme stopped? -> page 4.
– (without final spin) selected? -> page 3, 4.
– Can be opened by emergency release only? -> page 9.
ʑ
Programme does not
start.
– $Start/Reload or Ready in time selected?
– Washing machine door closed?
– Childproof lock active? Deactivate -> page 5.
ʑ
Detergent solution is
not drained.
– (without final spin) selected? -> page 3, 4.
– Clean the detergent solution pump -> page 10.
– Clean the waste pipe and/or drainage hose.
ʑ
Water not visible in the
drum.
– Not a fault - water below the visible area.
ʑ
Unsatisfactory spin
result.
Laundry wet/too damp.
– Not a fault - the unbalanced-load detection system has cancelled
the spin cycle because of uneven distribution of the laundry.
Distribute small and large items of laundry evenly inside the drum.
– SReduced Ironing selected? –> page 5.
– Selected speed too low? –> page 5.
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The programme length
jumps during the final
spin.
– Not a fault - the number of spin cycles may be changed due to
the varying distribution of the laundry, which may cause the time
in the display panel to be corrected.
ʑ
Spin cycle performed
several times.
– Not a fault - unbalanced load detection system adjusts the
imbalance.
ʑ
Residual water in the
compartment for care
products.
– Not a fault - the action of the care product is not affected.
– Clean the insert if necessary -> page 9.
ʑ
Odour formation in the
washing machine.
– Run programme LFCottons 90 °C without laundry. Use
standard detergent.
ʑ
Status display³þ
flashing.
Appliance has detected
a detergent overload.
– Too much detergent used?
If foam is escaping from the detergent drawer:
Mix 1 tablespoon of fabric softener with ½ litre of water and pour
into compartment II (not with outdoor or down fabrics).
– Reduce the detergent dosage for the next wash cycle.
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Intense noise formation,
vibrations and
“wandering” during the
spin cycle.
– Are the appliance feet fixed?
Secure the appliance feet –> Installation instructions.
– Transportation safety devices removed?
Remove the transportation safety devices –> Installation
instructions.
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Display panel/indicator
lamps do not function
during operation.
– Power cut?
– Fuses triggered? Reset/change the fuse.
– If the fault occurs repeatedly, call customer services.
ʑ
Programme sequence
longer than usual.
– Not a fault - unbalanced load detection system adjusts imbalance
by repeatedly distributing the laundry.
– Not a fault - foam detection system active - adds an additional
rinse cycle.
ʑ
Detergent residues
on the laundry.
– Occasionally, phosphate-free detergents contain water-insoluble
residues.
– Use the 2 Rinse cycle or brush out the laundry after washing.
If you cannot correct a fault yourself (switching on/off) or a repair is required:
– Turn the programme selector to Off and remove the mains plug from the socket.
– Turn off the water supply and call customer services –> Installation instructions.
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