Faults and what to do about them. en
43
Faults and what to do about them.
Drum care
information:
This instruction reminds you to carry out the Drum Clean 90 °C programme
or a 60 °C programme to clean and care for the drum and the outer tub.
Notes
■ Run the programme without laundry.
■ Use washing powder or a detergent containing bleach. To prevent foaming,
only use half the amount of detergent recommended by the detergent
manufacturer. Do not use detergents designed for woollens or delicates.
■ Switch reminder information on/off. ~ Page 12
Other displays
Error E:XXX
Switch off the appliance, wait for five seconds and then switch it on again. If the
display appears again, call the after-sales service.
Faults Cause/remedy
Water is leaking from the
appliance.
■ Attach the drain hose correctly or replace it.
■ Tighten the threaded joint on the inlet hose.
The appliance is not filling
with water.
■ Have you pressed the A button?
■ Is the tap turned on?
■ Could the filter be clogged? Clean the filter.
■ Is the inlet hose kinked or trapped?
The dispenser is empty
and the fill level indicator
is not flashing.
■ Is the drawer cover/connector dirty? Cleaning ~ Page 34
■ Has the detergent drawer been pushed in correctly? Insert correctly.
~ Page 38
The wrong detergent/
fabric softener has been
poured into the
dispenser(s).
Dispenser(s):
1. Empty and clean.
2. Refill. ~ Page 32
Detergent/fabric softener
has congealed in the
dispensers.
Clean and refill the dispensers.
The door cannot be
opened.
■ The safety function is activated. Cancel the programme? ~ Page 30
■ Is $ selected (Rinse Hold = no final spin)? ~ Page 30
■ Can the door only be opened by the emergency release? ~ Page 41
The programme will not
start.
■ Have you pressed the A or Finished in button?
■ Is the door closed?
■ Is the E childproof lock activated? Deactivate. ~ Page 29
The drum briefly jerks or
judders after the
programme has started.
Not a fault – the internal motor test may cause the drum to jerk or judder briefly
when the wash programme starts.
The water is not draining. ■ Is $ selected (Rinse Hold = no final spin)? ~ Page 30
■ Clean the drain pump. ~ Page 40
■ Clean the drain pipe and/or the drain hose.
Display Cause/remedy
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