en Faults and what to do about them.
66
Home Connect is not
working.
You can find solutions to problems with Home Connect at
www.home-connect.com.
Loud noises, vibrations
and machine "wandering"
during the spin cycle.
■ Is the appliance level? Level the appliance. ~ Page 20
■ Are the appliance's feet secured? Secure the appliance's feet. ~ Page 20
■ Have the transport locks been removed? Remove the transport locks.
~ Page 16
The display panel/
indicator lights do not
work while the appliance
is running.
■ Has there been a power failure?
■ Have the fuses blown/has the circuit breaker tripped? Switch on the circuit
breaker/replace the fuses.
■ If the fault occurs repeatedly, call the after-sales service.
There is detergent
residue on the laundry.
■ Some phosphate-free detergents contain water-insoluble residue.
■ Select Rinse or brush the laundry after washing.
In the "Reload" status,
A flashes very quickly
and a signal sounds.
■ The water level is too high. It is not possible to add laundry. Close the door
immediately, if necessary.
■ Press the A button to resume the programme.
If you cannot rectify a fault yourself (after switching the machine off and on again) or a repair is required:
■ Switch off the appliance and pull the mains plug out of the socket.
■ Turn off the tap and call the after-sales service.
Faults Cause/remedy
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