Bose OE2i - Troubleshooting

Troubleshooting ·
Poor Sound Quality or Missing Audio
Channel(s)
•
Make sure the headphone cable
is securely plugged into both the
headset and headphone jack of the
Apple device
•
Adjust the bass and treble settings in
the audio device
• Try
another audio device
Microphone not working
• Assure you are using a compatible
Apple device (see list of compatible
devices below)
• Make sure the headphones are
securely
plugged into the headphone
jack of the Apple device
•
Make sure the microphone opening
on the back of the Answer/End
button is not blocked
• Try
another phone call
• Try
another compatible Apple device
Apple product is not responding to
(remote) button commands
• Assure you are using a compatible
Apple device (see list of compatible
devices below)
• Make sure the headphones are
securely
plugged into the headphone
jack of the Apple device
• For multi-press functions: vary speed
of button presses
• Try another compatible Apple device