Bose QUIETCOMFORT 35 - User Manual

Other manuals for Bose QUIETCOMFORT 35

Quick Start Guide9 pages

Instruction Manual5 pages

Questions and Answers

R
Randall PotterAug 19, 2025
What to do if my Bose QUIETCOMFORT 35 Headphone does not connect with a Bluetooth device?
- C
  Cynthia MoyerAug 19, 2025
  If your Bose Headphone isn't connecting via Bluetooth, try these steps: Ensure that both the back-up audio cable and the USB charging cable are disconnected. On your Bluetooth device, toggle the Bluetooth off and on, and then remove and re-pair your Bose QuietComfort headphones. Bring your Bluetooth device closer to the headphones, away from obstructions. Test by pairing a different Bluetooth device. As a last resort, clear the headphone pairing list by sliding and holding for 10 seconds, then re-pair your Bose QuietComfort headphones.
K
kevin41Aug 21, 2025
Why won’t my Bose Headphone battery charge?
- A
  Aaron VelazquezAug 21, 2025
  If your Bose Headphone battery won’t charge, ensure the USB charging cable is securely connected at both ends. If the headphones have been exposed to extreme temperatures, allow them to return to room temperature before attempting to charge again.
M
Mitchell RodriguezAug 23, 2025
How to pair Bose QUIETCOMFORT 35 Headphone with NFC?
- J
  John NelsonAug 23, 2025
  To pair your Bose Headphone with NFC, ensure your device supports Bluetooth pairing via NFC. Unlock your device and enable both Bluetooth and NFC. Then, tap the NFC touchpoint on the back of your Bluetooth device to the NFC touchpoint on the headphones.
B
brianandersonAug 26, 2025
What to do if my Bose Other headphones don't connect to Bluetooth?
- R
  Rebecca MartinAug 26, 2025
  If your Bose Other headphones are not connecting via Bluetooth, try these steps: * Ensure the back-up audio cable is disconnected. * Ensure the USB charging cable is disconnected. * On your Bluetooth device, turn the Bluetooth feature off and then on again. Also, delete your Bose QuietComfort headphones from the Bluetooth list on your device and pair them again. * Move your Bluetooth device closer to the headphones, away from any interference or obstructions. * Clear the headphone pairing list by sliding to and holding for 10 seconds. Then, delete your Bose QuietComfort headphones from the Bluetooth list on your device and pair them again.
G
Geoffrey NixonAug 27, 2025
Why is there no sound coming from my Bose QUIETCOMFORT 35?
- S
  Sharon GreenAug 27, 2025
  If you're not getting any sound from your Bose Headphone, make sure the headphones are powered on and the battery is charged. Increase the volume on your headphones, Bluetooth device, and music source. Slide to release and ensure the correct device is connected. Move your Bluetooth device closer, away from obstructions. Try a different music source or Bluetooth device. If two devices are connected, pause the other one or bring them within 30 ft. (10 m) of the headphones.
R
Robert MunozAug 30, 2025
What to do if Bose QUIETCOMFORT 35 has poor sound quality?
- C
  craig76Aug 30, 2025
  If the sound quality of your Bose Headphone is poor, try using a different music source or pairing a different Bluetooth device. If you have two devices connected, disconnect the second one. Also, make sure that your Bluetooth device is close to the headphones and away from any obstructions.
O
obrownSep 1, 2025
What to do if there is no audio from a device connected by the back-up audio cable on Bose QUIETCOMFORT 35 Headphone?
- A
  Anne OconnorSep 1, 2025
  If you're not getting any audio from a device connected by the back-up audio cable to your Bose Headphone, first power on your device and start playing music. Make sure the ends of the back-up audio cable are securely connected. Also, increase the volume on your headphones, your Bluetooth device, and the music source. If it still doesn't work, try connecting a different device.
J
johnsonpaulSep 3, 2025
Why is there no sound coming from my Bose Other headphones?
- L
  Lisa MorrisSep 3, 2025
  If you're not getting any sound from your Bose Other headphones, here are some things to try: * Make sure your headphones are powered on and the battery is charged. * Increase the volume on your headphones, your Bluetooth device, and the music source. * Slide to and release to ensure the correct device is connected. * Move your Bluetooth device closer to the headphones, away from any interference or obstructions. * Try using a different music source. * If two Bluetooth devices are connected, pause the other device first or move the devices within range of the headphones (30 ft or 10 m).
A
Anthony MillerSep 5, 2025
How to fix poor sound quality on Bose Other headphones?
- C
  Cameron KimSep 5, 2025
  To troubleshoot poor sound quality on your Bose Other headphones: * Try a different music source. * Pair a different Bluetooth device. * Disconnect the second device if two are connected. * Move your Bluetooth device closer to the headphones and away from any interference or obstructions.
M
marvingallagherSep 7, 2025
What to do if there is no audio from a device connected by the back-up audio cable to my Bose Other?
- R
  Reginald JacksonSep 7, 2025
  If you're not getting any audio from a device connected via the back-up audio cable to your Bose Other headphones: * Ensure your device is powered on and playing music. * Make sure the ends of the back-up audio cable are securely connected. * Increase the volume on your headphones, your Bluetooth device, and the music source. * Try connecting a different device.

Summary

IMPORTANT SAFETY INSTRUCTIONS

WARNINGS;CAUTIONS

Covers essential safety precautions for headphone usage, including volume limits and situational awareness.

REGULATORY INFORMATION

GETTING STARTED

Unpacking

Steps to unpack the headphones and confirm all included accessories are present.

Headphone Components

Visual guide identifying all parts and controls on the Bose QuietComfort 35 headphones.

Powering On and Noise Reduction

Instructions for powering on the headphones and how noise reduction is automatically activated.

THE BOSE CONNECT APP

App Features

Details the functionalities and benefits of using the Bose Connect mobile application.

CHARGING THE BATTERY

Connecting the USB Cable

Procedure for connecting the USB cable to charge the headphones and battery indicator behavior.

Checking the Battery

Methods to check the current charge level of the headphone battery.

HEADPHONE STATUS INDICATORS

Bluetooth Indicator

Explains the meaning of different Bluetooth indicator light states for pairing and connection.

Battery Indicator

Explains the meaning of different battery indicator light states for charging and battery level.

VOICE PROMPTS

Language Settings

Information on pre-installed languages and how to change the voice prompt language.

BLUETOOTH WIRELESS TECHNOLOGY

Pairing Methods Overview

Overview of Bluetooth and NFC pairing methods for connecting devices.

Pairing Your Bluetooth Device

Step-by-step guide to pairing a Bluetooth device using the standard Bluetooth connection.

Pairing with NFC

Instructions for pairing a Bluetooth device using the NFC touchpoint on the headphones.

MANAGING BLUETOOTH CONNECTIONS

Disconnecting and Reconnecting

Guides on how to disconnect and reconnect Bluetooth devices from the headphones.

MANAGING MULTIPLE CONNECTIONS

Switching and Pairing List Management

How to switch audio, identify devices, connect from list, and clear the pairing list.

HEADPHONE CONTROLS

Media and Volume Functions

Details on using headphone controls for media playback and volume adjustments.

Call Functions

Instructions for using headphone controls to manage phone calls, including answering and declining.

CONNECTING TO AUX CONNECTOR

Using the Back-up Audio Cable

Guide on connecting non-wireless devices or when the battery is depleted using the audio cable.

CARE AND MAINTENANCE

Storing and Cleaning Headphones

Recommendations for storing headphones in the case and cleaning their surfaces.

Parts, Accessories, and Warranty

Information on purchasing accessories and details of the product's limited warranty.

Technical Information and Serial Number

Details on technical specifications and the location of the serial number.

TROUBLESHOOTING

Power, Bluetooth, and Audio Issues

Solutions for problems like headphones not powering on, Bluetooth connectivity, no sound, or NFC pairing.

Audio Cable and Charging Problems

Solutions for no audio with audio cable connection and battery not charging issues.

Bose QUIETCOMFORT 35 Specifications

General

Charging source	USB
Continuous audio playback time	20 h
Cable length	1.2 m
Product type	Headphones
Product color	Silver
Wearing style	Head-band
Volume control	Digital
Detachable cable	Yes
Recommended usage	Calls/Music
Quantity	1
Cables included	Audio (3.5mm), USB
Connectivity technology	Wired & Wireless
Microphone type	Built-in