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Bose QUIETCOMFORT ULTRA EARBUDS User Manual

Bose QUIETCOMFORT ULTRA EARBUDS
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QUIETCOMFORT ULTRA EARBUDS
Cue the
music.

Table of Contents

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Bose QUIETCOMFORT ULTRA EARBUDS Specifications

General IconGeneral
Bluetooth RangeUp to 30 feet (9 meters)
Water ResistanceIPX4
Wireless ChargingYes
Audio CodecsSBC, AAC
Noise CancellationYes
Battery LifeUp to 6 hours (earbuds)
BluetoothYes, 5.3
MicrophonesYes
Quick Charge15 minutes for 2 hours of playback
Voice Assistant SupportYes
TypeIn-Ear
Weight (Earbuds)Approximately 6.1 grams each

Summary

Important Safety Instructions

Warnings and Cautions

Important warnings and cautions for safe product use, handling, and storage.

What's in the Box

Bose Music App Setup

Download the Bose Music app

Instructions for downloading and installing the Bose Music application on a mobile device.

How to Wear

Insert the Earbuds

Guide on how to properly insert the earbuds into the ear for optimal fit and sound.

Check Your Fit

Steps to verify the correct fit of the earbuds using visual checks and the app's Seal Test.

Change the Eartips

Detailed instructions on how to safely remove and attach eartips to the earbuds.

Change the Stability Bands

Step-by-step guide for replacing the stability bands on the earbuds for a secure fit.

Power

Power On

Instructions on how to turn on the Bose QuietComfort Ultra Earbuds and their charging case.

Power Off

Steps to properly turn off the Bose QuietComfort Ultra Earbuds by placing them in the charging case.

Standby

Explanation of the standby mode for conserving earbud battery when not in use.

Touch Control

Media Playback and Volume

How to control music playback and adjust volume using touch gestures on the earbuds.

Phone Calls

Using touch controls to answer, end, or manage phone calls with the earbuds.

Mobile Device Voice Control

Using earbuds as a shortcut to access and control mobile device voice assistants.

Noise Cancellation

Change the Noise Cancellation Setting

Adjusting noise cancellation levels by changing listening modes or settings.

Use Noise Cancellation Only

Activating noise cancellation feature without audio playback or calls.

Immersive Audio

Immersive Audio Settings

Explanation of Motion, Still, and Off settings for immersive audio experience.

Change the Immersive Audio Setting

Modifying immersive audio settings via shortcuts or the Bose Music app.

Listening Modes

Modes

Overview of preset modes (Quiet, Aware, Immersion) and custom modes for audio preference.

Battery

Charge the Earbuds

Step-by-step guide for placing earbuds in the charging case for charging.

Charge the Charging Case

How to connect the charging case to a power source using the provided USB cable.

Check the Earbud Battery Level

Methods to check the remaining battery level of the earbuds.

Charging Time

Estimated times for fully charging the earbuds and the charging case.

Bluetooth Connections

Connect Using the Bose Music App

Steps to connect and manage earbuds via the Bose Music application.

Connect Using the Bluetooth Menu on Your Mobile Device

Pairing earbuds with a mobile device directly through the device's Bluetooth settings.

Clear the Earbuds Device List

Resetting the earbuds' Bluetooth pairing list to remove old connections.

Android Devices Only: Connect using Fast Pair

Simplified Bluetooth pairing for Android devices using the Fast Pair feature.

Connect Bose Products

Connect to a Bose Smart Speaker or Soundbar

Pairing the earbuds with Bose audio systems using SimpleSync technology.

Connect using the Product Controls

Connecting earbuds to Bose speakers/soundbars using their physical controls.

Care and Maintenance

Clean the Earbuds and Charging Case

Instructions for cleaning eartips, nozzles, contacts, and the charging case.

Update the Earbuds

How earbuds automatically update when connected to the Bose Music app.

Update the Charging Case

Instructions for updating the charging case firmware via the Bose updater website.

View the Earbud Date Code

Locating the date code on the earbuds, usually near the microphone.

Troubleshooting

Try These Solutions First

Initial steps to resolve common problems experienced with the earbuds.

Reboot the Earbuds and Charging Case

Procedure to reboot the earbuds and case to resolve unresponsiveness.

Restore the Earbuds to Factory Settings

Resetting earbuds to their original out-of-box state to resolve persistent issues.

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