Need help?Do you have a question about the Bose QuietComfort Ultra Headphones and is the answer not in the manual?
General| Type | Over-ear |
|---|---|
| Bluetooth Version | 5.3 |
| Microphone | Yes |
| Water Resistance | IPX4 |
| Codecs | SBC, AAC, aptX Adaptive |
| Foldable | Yes |
| Spatial Audio | Yes |
| Battery Life | 24 hours |
| Quick Charge | 15 min for 3 hours |
| Weight | 250g |
| Wireless Range | Up to 9 meters (30 feet) |
Lists all included accessories with the headphones.
Guide to downloading and adding headphones to the Bose Music app.
Identifies physical controls like buttons, ports, and the volume strip.
Instructions for powering on the Bose QuietComfort Ultra Headphones.
Procedures for powering off and the automatic sleep function.
How to control media playback and volume using the multi-function button and volume strip.
Controls for answering, declining, and managing phone calls.
Explanation of listening modes and mobile device voice control.
How to enable, use, and change headphone shortcuts.
Features for automatic audio pausing and call handling based on wearing status.
How to adjust noise cancellation levels and use it during calls.
Instructions for using noise cancellation independently of audio playback.
Descriptions of Motion, Still, and Off immersive audio settings.
Methods to change immersive audio settings via mode or shortcut.
How immersive audio behaves when making or receiving a phone call.
Overview of Quiet, Aware, Immersion, and custom modes with ActiveSense explanation.
How to change modes and customize favorites via the Bose Music app.
Guide to connecting headphones using the Bose Music application.
Step-by-step instructions for connecting via the device's Bluetooth settings.
How to disconnect a mobile device and how headphones reconnect.
Steps to connect a second mobile device for multi-point connection.
How to seamlessly switch audio playback between two connected devices.
Procedure to cycle through and reconnect previously paired devices.
How to clear all paired Bluetooth devices from the headphones.
Instructions for quick pairing on Android devices using Fast Pair.
Information on Snapdragon Sound and its benefits for audio quality.
How to connect headphones using the 2.5mm to 3.5mm audio cable.
Instructions for connecting the USB cable for charging or continued use.
Step-by-step guide to charge the headphones using the USB cable.
Details on full charge time, quick charge, and how to check battery level.
Explains light activity for Bluetooth connection states like ready, connected, or list cleared.
Interpretation of status light for battery levels and charging.
Meanings of status light patterns for software updates and errors.
How to connect headphones to Bose Smart Speakers and Soundbars via SimpleSync.
Lists popular Bose products compatible with the headphones.
Using the Bose Music app to connect headphones to compatible Bose products.
Using soundbar remote or speaker controls to connect headphones.
How to reconnect previously paired Bose smart products.
Instructions on how to fold and place headphones in the case for storage.
Procedures for updating headphone software and cleaning the exterior.
Information on ordering replacement parts and limited warranty details.
Steps to locate and view the serial number inside the left earcup.
Recommended first steps to resolve common headphone issues.
Solutions for headphones not powering on or connecting to mobile devices.
Troubleshooting steps for Bose Music app not responding or finding headphones.
Solutions for issues with noise cancellation, volume, and sound quality.
Troubleshooting for on-head detection, no sound, and microphone problems.
Solutions for adjusting volume and improving poor sound quality.
Troubleshooting for no sound via audio cable and microphone pick-up problems.
Solutions for poor noise cancellation and difficulty hearing callers.
Solutions for connecting to Bose speakers/soundbars and delayed audio.
Instructions on how to reset the headphones to clear product controls.
Steps to clear all settings and return headphones to original out-of-box state.
To Next Page
