15
Troubleshooting Guide
Problem Cause Solution
The processor will not operate. No Power. Check processor is plugged in.
Bowl not fitted to power unit
correctly.
Check that the feed tube is positioned to the
front and the bowl handle is aligned to the
right hand side.
Bowl lid not locked on correctly. Check that the lid interlock is located
correctly into the handle area.
The processor will not work if the bowl
and lid are fitted incorrectly.
Mill will not operate Mill not locked on correctly. Mill will not operate if fitted incorrectly to the
interlock.
Mill not assembled correctly. Check blade assembly is fully tightened into
the jar
Processor stops during
processing
Processor overloaded/maximum
capacities exceeded.
Check maximum capacities stated in the
recommended usage chart.
Lid unlocked. Check lid is locked correctly.
Mini chopper/mill leaking from
blade assembly base.
Seal missing
Seal incorrectly fitted
Seal damaged.
Check seal is fitted correctly and not
damaged. To obtain a replacement seal see
‘Service and customer care’.
Poor performance of tools/
attachments
Refer to hints in relevant ‘using the attachment’ section. Check attachments are
assembled correctly.
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