The Red and Green LEDs on the back panel of the device are intended to
help you troubleshoot problems with your Livewire. When the car’s ignition is
first turned on, the device will power up. The Green LED will show solid for
approximately 30 seconds (there may be some brief flickers initially while the
processor initializes). At no other time should the Green LED remain solid for
such a long period.
The Red LED flashes 2-digit codes to help you troubleshoot issues with your
Livewire. Roughly speaking, the first digit tells you what general area is having
a problem (hardware, modem, GPS, et al). The second digit gives specific
error information. Since there can be more than one error condition at a time,
the device rotates through the error codes (for example, both the GPS is not
tracking a satellite and the modem is not registered).
Example: 3 Flashes followed by 4 Flashes would be code 3-4.
If you’re having trouble with your device, be sure the check the pattern of
flashing lights on your Livewire; this information will be crucial when you
contact technical support.
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