Briel ES14 - Troubleshooting

11. TROUBLESHOOTING
Possible Causes SolutionProblems
· The coffee has little or unpleasant
taste;
· The ground coffee may be stale or too
acid;
· Try another brand;
· Always use freshly-ground coffee and
keep it in the fridge;
· Your tap water may be of bad quality
or contain chloride;
· Use filtered water or bottled water;
· There is little or no creamy top; The
cream is too bright or fine;
· Coffee flows to rapidly;
· Coffee may be stale; · Always use freshly-ground coffee and
keep it in the fridge;
· Try a finer grind for espresso;
· Adjust the grinder level to a finer grind
(between level 2 and 3);
· Very coarse grind;
· Your coffee dose has less than 7 grams;· Increase the amount of coffee;
· Use the measuring spoon (1 spoon for
each cup);
· Tamp the coffee a bit more;· Little pressure tamping the coffee;
· Clean and tighten the screw of the
filter;
· Replace the filter;
· Cremaker filter is not well
· Water flows instead of coffee; · The pod is not correctly placed; · Center the pod in the filter;
· The filter is not adequate for pods or
not able to use pods;
· Use the Cremaker filter for one dose
(for pods or 1 cup ground coffee);
· The coffee flows over the sides of the
filter holder;
· Too much coffee in the filter, more
than 7 grams;
· Reduce the amount of coffee;
· Use the measuring spoon (1 spoon for
each cup);
· Gently tamp the coffee;· You tamped the coffee too hard;
·
Pod incorrectly placed;
·
Center the pod in the filter;
·
Tighten the filter-holder;
·
The filter-holder is not correctly
placed in the machine;
·
There are coffee remaining in the
brew-head;
·
Clean the brew-head;
·
Cremaker filter or filter-holder
are obstructed;
·
Clean and unscrew the screw in the
Cremaker filter;
·
Replace the filter *;
·
Clean the filter-holder;
·
Replace the filter-holder *;
· Water drops from the steam nozzle; · Steam control is opened; · Close steam control;
· Replace steam control *;
· Steam control is worn;
· There are coffee grounds in the cup. · You are using a very fine grind; · Try another coffee brand for espresso;
· Adjust the grinder level to a coarser
grind (between level 2 and 3);
· Clean the filter-holder with tap water;
· There are coffee remaining in the
filter-holder;
· Cremaker filter is damaged / holes
are very large;
· Clean and tighten the screw of the
filter;
· Replace the filter *;
· Try another coffee brand for espresso;
· Adjust the grinder level to a coarser
grind (between level 2 and 3);
· You are using a very fine grind;· The coffee tastes burned;
· Use a smaller amount of coffee;
· Use the measuring spoon (1 spoon for
each cup);
· There is too much coffee in the filter,
more than 7 grams;
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· You tamped the coffee too hard; · Gently tamp the coffee;
· The temperature of the water may be
too high;
· Proceed as if you were about to prepare
a coffee using no coffee;
· Verify / replace the thermostat *;
· The cups are not filled equally;
· One cup fills faster than the other;
· The ground coffee has not been evenly
spread in the filter;
· Gently tamp the coffee;
· Filter-holder is not clean or is
obstructed;
· Too much coffee in the filter, more
than 7 grams;
· Verify / clean filter-holder;
· Replace the filter-holder *;
· Reduce the amount of coffee;
· Use the measuring spoon (1 spoon for
each cup);