What to do if my Brookstone BK-650 remote control and the massage chair are not functioning?
If both your Brookstone Massager remote control and the massage chair aren't working, ensure the chair is properly plugged into a working outlet. Also, try turning the power OFF and then ON again to see if that resolves the issue.
What to do if my Brookstone Massager remote control works but the massage chair is not functioning?
If your Brookstone Massager remote control is working, but the massage chair itself isn't functioning, it could be due to overheating from prolonged use. Turn off the power to the chair and allow it to rest for at least 30 to 50 minutes before trying again.
How to fix a Brookstone BK-650 that is connected to power but not working?
If your Brookstone Massager is connected to the power supply but isn't functioning, first check that the plug is properly connected and working. Then, make sure the massage chair switch is in the ‘I’ position.
General| Heat Function | Yes |
|---|---|
| Power Source | AC Adapter |
| Wattage | 24W |
| Massage Area | Neck & Shoulders |
| Cord Length | 6 ft |
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