What to do if my Brookstone BK-650 remote control and the massage chair are not functioning?
If both your Brookstone Massager remote control and the massage chair aren't working, ensure the chair is properly plugged into a working outlet. Also, try turning the power OFF and then ON again to see if that resolves the issue.
What to do if my Brookstone Massager remote control works but the massage chair is not functioning?
If your Brookstone Massager remote control is working, but the massage chair itself isn't functioning, it could be due to overheating from prolonged use. Turn off the power to the chair and allow it to rest for at least 30 to 50 minutes before trying again.
How to fix a Brookstone BK-650 that is connected to power but not working?
If your Brookstone Massager is connected to the power supply but isn't functioning, first check that the plug is properly connected and working. Then, make sure the massage chair switch is in the ‘I’ position.
General| Heat Function | Yes |
|---|---|
| Power Source | AC Adapter |
| Wattage | 24W |
| Massage Area | Neck & Shoulders |
| Cord Length | 6 ft |
Contact support for quick assistance and issue resolution.
Critical safety guidelines to reduce risks of shock, burns, fire, or injury.
Guidelines for proper operating environment and user safety to prevent harm.
Detailed measurements of the massage chair and its packaging.
Steps for moving the chair and necessary clearance for operation.
Identification of the main parts and features of the massage chair.
Diagram and details of massage areas, air bags, and rollers.
Overview of the main screen and primary massage program selection.
Interface for adjusting massage intensity, speed, and chair functions.
Interface for selecting and adjusting pre-programmed massage options.
Interface for reclining and adjusting the chair's seating positions.
Controls for selecting LED light patterns and colors.
Interface screen displayed during the chair's demonstration mode.
Choosing body parts and massage techniques for custom programs.
Interface for managing and editing custom massage programs.
Interfaces for selecting massage actions and areas in spot mode.
Options for timer, brightness, language, and touch sound.
Instructions for using the chair's self-detection feature for issues.
Screens for model selection, sign-in, and connection instructions.
Steps for pairing the chair via Bluetooth and connecting to Wi-Fi.
List of commands for controlling the chair using voice assistants.
Guidelines for proper storage and cleaning to maintain chair condition.
Details of the two-year limited warranty and service support.
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