19
Error Code Description Solution
10 The battery voltage is too low Charge the battery pack with the battery charger.
11 The battery voltage is too high
Switch the system completely off and on again using the T4
key on the control unit. If the problem persists, contact your
e-bike dealer.
12 The battery is almost completely discharged Charge the battery pack with the battery charger.
20 Electrical measurements are erroneous
Switch the system completely off and on again using the
LED key (28) on the battery pack (26). If the problem per-
sists, contact your e-bike dealer.
21 Thermocouple defective
24 The internal voltage is beyond the operating range Charge the battery pack with the battery charger.
25 Error in the motor current measurement
Switch the system completely off and on again using the T4
key on the control unit. If the problem persists, contact your
e-bike dealer.
26 A software reset has been performed
40/41 Detection of overcurrent in the motor
Reduce the load on the motor by pedaling less or reducing
the support level.
42 Fault in the engine rotation
Switch the system completely off and on again using the T4
key on the control unit. If the problem persists, contact your
e-bike dealer.
43 Short-circuit in the motor
44 Overheating of the motor
Reduce the load on the motor by pedaling less or reducing
the support level.
45
The software has corrected an error when turning
the motor
Switch the system completely off and on again using the T4
key on the control unit. If the problem persists, contact your
e-bike dealer.
46
No motor movement detected although a current
> 2 A was measured
60 Interruption of data exchange on the CAN-BUS
Check the cables and plug connections of all components
of the e-Bike system.
70 Force on the pedal is not within the valid range
Switch the system completely off and on again using the T4
key on the control unit. If the problem persists, contact your
e-bike dealer.
71 Pedal rotation is not detected
72 Force on the pedal is not detected
73 Connection to pedal force sensor is faulty
74 Errors were detected in the data
To Next Page
Loading...