K
Katherine JonesSep 2, 2025
Why does my Brother Mfps say 'Toner Ended'?
- WwilliamsdavidSep 2, 2025
If your Brother Mfps displays 'Toner Ended', it means the toner cartridge is at the end of its life. Replace the toner cartridge with a new one.
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Why does my Brother Mfps say 'Toner Ended'?
If your Brother Mfps displays 'Toner Ended', it means the toner cartridge is at the end of its life. Replace the toner cartridge with a new one.
How to resolve 'Size mismatch' error on Brother Mfps?
If your Brother Mfps shows a 'Size mismatch' error, it means the paper in the tray is not the correct size. Load the correct size of paper in the tray and set the size of paper to the tray.
What does 'Drum !' mean on my Brother Mfps and how to fix it?
If your Brother Mfps displays 'Drum !', it could mean that the corona wire on the drum unit needs cleaning, so clean the corona wire on the drum unit. Alternatively, the drum unit or the toner cartridge and drum unit assembly might not be installed correctly. In this case, put the toner cartridge in the drum unit, then reinstall the toner cartridge and drum unit assembly in the machine.
How to fix Brother Mfps 'Jam 2-sided' error?
If your Brother Mfps displays a 'Jam 2-sided' error, it means the paper is jammed underneath the paper tray or the fuser unit. Pull the paper tray and the 2-sided tray out completely, open the back cover, and then remove the jammed paper. Close the back cover, and put the paper tray and the 2-sided tray firmly back in the machine.
What does 'Drum End Soon' mean for Brother Mfps, and what should I do?
If your Brother Mfps displays 'Drum End Soon', it indicates that the drum unit is nearing the end of its life. Order a new drum unit before you get the Replace Drum message.
How to resolve 'Size Error DX' on Brother Mfps?
If your Brother Mfps displays a 'Size Error DX', it means that the paper size specified in the printer driver and the machine's menu are not available for automatic 2-sided printing, or the paper in the tray is not the correct size. Choose a paper size supported by 2-sided printing, like A4. Alternatively, load the correct size of paper in the tray and set the tray for that paper size.
Why is '2-sided Disabled' on my Brother Mfps and how do I enable it?
If '2-sided Disabled' is displayed on your Brother Mfps, the back cover of the machine is not closed completely. Close the back cover of the machine until it locks in the closed position.
What to do if my Brother Mfps displays 'Scan Unable'?
If your Brother Mfps displays 'Scan Unable', it means the document is too long for 2-sided scanning. Press Stop/Exit and use an appropriate size paper for 2-sided scanning.
What does 'Self-Diagnostic' mean on my Brother Mfps and how can I fix it?
If your Brother Mfps displays 'Self-Diagnostic', the temperature of the fuser unit does not rise to a specified temperature within the specified time. Turn off the machine, wait a few seconds, and then turn it on again. Leave the machine idle for 15 minutes with the power on.
General| Print technology | Laser |
|---|---|
| Maximum resolution | 2400 x 600 DPI |
| Economical printing | Yes |
| Duplex printing mode | Auto |
| Time to first page (black, normal) | 8.5 s |
| Duplex print speed (ISO/IEC 24734) mono | 13 ipm |
| Print speed (black, normal quality, A4/US Letter) | 26 ppm |
| Duplex print speed (black, normal quality, A4/US Letter) | 6.5 ppm |
| Copier resize | 25 - 400 % |
| Maximum copy resolution | 600 x 600 DPI |
| Maximum number of copies | 99 copies |
| Time to first copy (black, normal) | 10 s |
| Copy speed (black, normal quality, A4) | 26 cpm |
| Scan to | E-mail, File, FTP, Image, OCR |
| Scan drivers | ICA, TWAIN, WIA |
| Scanner type | Flatbed scanner |
| Grayscale levels | 256 |
| Input color depth | 30 bit |
| Maximum scan area | A4 (210 x 297) mm |
| Output color depth | 24 bit |
| Maximum scan resolution | 19200 x 19200 DPI |
| Optical scanning resolution | 600 x 2400 DPI |
| Printing colors | Black |
| Maximum duty cycle | - pages per month |
| Recommended duty cycle | 250 - 2000 pages per month |
| Number of print cartridges | 1 |
| Page description languages | BR-Script 3, GDI, PCL 6, PostScript 3 |
| Email protocols | APOP |
| Wi-Fi standards | 802.11b, 802.11g, Wi-Fi 4 (802.11n) |
| Security algorithms | 128-bit WEP, 64-bit WEP, APOP, SMTP-AUTH, SNMP, WPA-AES, WPA-PSK, WPA-TKIP, WPA2-AES, WPA2-PSK, WPS |
| Mobile printing technologies | Apple AirPrint, Brother iPrint & Scan, Google Cloud Print |
| Processor family | ARM9 |
| Sound power level (standby) | 33 dB |
| Sound pressure level (printing) | 49 dB |
| Sound pressure level (quiet mode) | 45 dB |
| Paper input type | Paper tray |
| Total input capacity | 250 sheets |
| Total output capacity | 100 sheets |
| Custom media width | 76.2 - 215.9 mm |
| Custom media length | 127 - 355.6 mm |
| Paper tray media types | Bond paper, Envelopes, Labels, Plain paper, Recycled paper, Thick paper, Thicker paper, Thin paper |
| Paper tray media weight | 60 - 105 g/m² |
| Non-ISO print media sizes | Executive |
| ISO A-series sizes (A0...A9) | A4, A5, A6 |
| Maximum ISO A-series paper size | A4 |
| Multi-Purpose Tray media weight | 60 - 163 g/m² |
| Display | LCD |
| Market positioning | Home & office |
| Display number of lines | 2 lines |
| Display number of characters | 16 |
| Standard interfaces | USB 1.1, USB 2.0 |
| USB 2.0 ports quantity | USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them. |
| AC input voltage | 220 - 240 V |
| AC input frequency | 50 - 60 Hz |
| Power consumption (max) | 1104 W |
| Power consumption (off) | 0.08 W |
| Power consumption (standby) | 60 W |
| Power consumption (PowerSave) | 6.6 W |
| Power consumption (average operating) | 480 W |
| Minimum storage drive space | 50 MB |
| Mac operating systems supported | Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks |
| Server operating systems supported | Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64, Windows Server 2012, Windows Server 2012 R2 |
| Windows operating systems supported | Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64 |
| Bundled software | Brother Control Center 4\\r Nuance PaperPort 12 SE\\r Brother Control Center 2 |
| Sustainability certificates | Nordic Swan Ecolabel, Blue Angel, ENERGY STAR |
| Package depth | 517 mm |
| Package width | 567 mm |
| Package height | 414 mm |
| Package weight | 12500 g |
| Storage temperature (T-T) | 0 - 40 °C |
| Operating temperature (T-T) | 10 - 32 °C |
| Storage relative humidity (H-H) | 10 - 90 % |
| Operating relative humidity (H-H) | 20 - 80 % |
Weight and Dimensions| Depth | 399 mm |
|---|---|
| Width | 409 mm |
| Height | 267 mm |
Guides through initial configuration steps like setting date, time, and volumes.
Steps for printing documents from a Windows computer using the Brother printer.
How to scan documents and photos to a computer using Brother software.
Steps to diagnose and identify common machine issues using status monitor or LCD.
Explains common error messages, their causes, and how to clear paper jams.
