To Next PageTo Next PageHow to fix 'Jam Tray' error on Brother Printer?
If your Brother printer shows a 'Jam Tray' error, pull the paper tray out completely and remove the jammed paper. Then, put the paper tray firmly back into the machine.
Why does my Brother Printer say 'No Paper'?
The 'No Paper' message on your Brother printer indicates that the machine is out of paper, or the paper is not loaded correctly in the paper tray. Refill the paper in the paper tray, ensuring the paper guides are set to the correct size. Alternatively, remove the paper and load it again, making sure the paper guides are correctly adjusted, and avoid overfilling the paper tray.
What to do if my Brother Printer says 'Jam Inside'?
If your Brother printer displays 'Jam Inside', open the front cover and remove the toner cartridge and drum unit assembly. Then, pull out the jammed paper. Close the front cover. If the error message remains, press Start.
What to do if my Brother All in One Printer is not displayed in the printer list?
Make sure your Brother All in One Printer is turned on. Confirm the network settings. Try moving your mobile device closer to the wireless access point/router or to your Brother machine.
Why is 2-sided printing disabled on my Brother Printer?
2-sided printing is disabled on your Brother printer because the back cover of the machine is not closed completely. Close the back cover of the machine until it locks in the closed position.
General| Printer Type | Laser |
|---|---|
| Functions | Print, Copy, Scan |
| Print Resolution | Up to 2400 x 600 dpi |
| Automatic Duplex Printing | Yes |
| Paper Input Capacity | 250 sheets |
| ADF Capacity | 35 sheets |
| Copy Resolution | Up to 600 x 600 dpi |
| Print Speed | 30 ppm |
| Connectivity | USB, Ethernet |
| Display | 16 characters x 2 lines |
| Mobile Printing | Brother iPrint&Scan, Google Cloud Print |
| Scanner Type | Flatbed with ADF |
| Copy Speed | Up to 30 cpm |
| Scan Resolution | Up to 600 x 2400 dpi |
Access the Brother Solutions Center to download the latest drivers and firmware for your machine.
Learn how to find answers to common questions via categorized, popular, or latest FAQ entries.
Find FAQs on the Brother Solutions Center website for support.
Explains the meaning of WARNING, CAUTION, IMPORTANT, and NOTE indicators used in the guide.
Describes the meaning of icons (hazard, prohibition) and text styles (bold, italics, courier new) used in the manual.
Detailed explanation of the control panel buttons and their functions for different models.
Instructions for setting up and understanding the WiFi connection status on the machine.
Explains messages displayed on the LCD for ready, fax, and copy modes.
Describes the function of the FAX, SCAN, and COPY mode buttons.
Details the functionality of Options, 2 in 1 (ID) Copy, and 2-sided copy buttons.
Explains the use of Clear, Menu, OK, and directional buttons for machine settings and navigation.
Describes using the dial pad for dialing numbers and entering text.
Instructions on how to turn the machine on and off, including the shutdown process.
Explains the purpose of the Stop/Exit and Start buttons for operations and menu navigation.
Illustrates and explains the control panel buttons for DCP-L2520D/DCP-L2540DW/DCP-L2541DW models.
Details the information shown on the LCD when the machine is in COPY mode.
Explains Menu, Clear, OK, Stop/Exit, and Start buttons for machine operation and settings.
Explains how to start scanning documents using the machine's controls.
Step-by-step guide to open Brother Utilities on Windows XP, 7, 8, and 8.1 systems.
Instructions on selecting the correct Brother MFC-XXXX series model within the utilities.
Selecting desired functions like SCAN, PC-FAX, or Scanner Utility from the Brother Utilities interface.
Step-by-step guide to configure the date and time settings on the machine.
Instructions on how to set the ring volume for incoming calls on the machine.
Guide to adjust the volume of beeps generated by button presses or alerts.
Steps to set the speaker volume for audio feedback from the machine.
Detailed steps for loading paper correctly into the paper tray for printing.
How to configure the machine to prompt for paper size changes when the tray is reinserted.
Instructions on adjusting the machine's paper size setting to match the loaded paper.
Steps to select the correct paper type for optimal print quality.
Guidance on printing with various special paper types and important precautions to avoid damage.
How to print a standard document from a Windows computer application.
Instructions for enabling and configuring automatic 2-sided (duplex) printing from Windows.
Guide to printing multiple document pages onto a single sheet of paper using Windows.
Method for printing on envelopes, thick paper, or labels using the manual feed slot.
Steps for printing various paper types using the manual feed slot.
Step-by-step process to copy a single document using the ADF or scanner glass.
Explains access to copy settings like Quality, Stack/Sort, Brightness, Contrast, and Enlarge/Reduce.
Describes available page layout settings including N-in-1 and 2-sided copying options.
Detailed instructions for performing 2-sided copying, including layout options.
Guide to copying 2-sided documents using the scanner glass for both sides.
Instructions for 2-sided copying using the Automatic Document Feeder (ADF).
How to copy both sides of an identification card onto a single page.
General overview of scanning photos and documents to a computer using Brother software.
Steps to save scanned documents and photos to a folder as PDF files using ControlCenter4.
Detailed steps to initiate scanning using the ControlCenter4 application on a computer.
Instructions for scanning directly from the machine's control panel using the SCAN button.
How to adjust scan settings such as Scan Type, Resolution, File Type, and Scan Size.
Procedure to set the machine's Station ID for outgoing faxes.
How to adjust compatibility settings for interference and VoIP systems to improve fax transmission.
Explanation of different receive modes like Fax Only, Fax/Tel, Manual, and External TAD.
Details how Fax/Tel mode handles incoming calls, distinguishing between faxes and voice calls.
Explains Manual Mode and External TAD Mode for managing incoming calls and faxes.
A diagram and steps to help select the appropriate receive mode based on line setup.
How to set the F/T Ring Time to alert for voice calls in Fax/Tel mode.
Procedure to configure the number of rings before the machine answers incoming calls.
Steps to store up to eight frequently used fax or telephone numbers.
Guide to storing up to 200 numbers with names for quick dialing.
How to edit or delete stored One Touch Dial numbers.
Steps to edit or delete stored Speed Dial numbers.
Information on using services like Voice Mail, VoIP, TAD, and external telephones.
Step-by-step guide on how to send a fax from the machine using various methods.
How to send faxes directly from your computer using the Brother PC-FAX feature.
Instructions for receiving faxes on your computer using PC-FAX Receive software.
Guide to configure and enable PC-FAX Receive for automatic fax transfer to your computer.
Initial checks and how to use the Status Monitor to identify errors or warnings.
Explains common error messages, their causes, and recommended actions for resolution.
Steps to clear document jams in the ADF and inside the machine.
Detailed instructions for clearing paper jams in the paper tray and output tray.
Guide to remove jammed paper from the back of the machine and fuser unit.
Steps to clear paper jams located inside the machine, requiring toner/drum removal.
Instructions for removing paper jams from the 2-sided paper tray and back of the machine.
Guide for entering text and characters using the machine's dial pad for various settings.
Lists available toner cartridges and drum units, including part numbers by region.
Contact information and resources for technical support in Australia.
Contact information and resources for technical support in New Zealand.
