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Brother DCP-L5500DN - User Manual

Brother DCP-L5500DN
724 pages
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Online User's Guide
DCP-L5500DN
DCP-L5600DN
DCP-L5650DN
MFC-L5700DW
MFC-L5800DW
MFC-L5850DW
MFC-L5900DW
MFC-L6700DW
MFC-L6800DW
© 2015 Brother Industries, Ltd. All rights reserved.

Table of Contents

Other manuals for Brother DCP-L5500DN

Questions and Answers

  • K
    Kenneth SmithSep 9, 2025
    Why is 2-sided printing disabled on my Brother All in One Printer?
    • D
      Daniel WatsonSep 9, 2025
      If '2-sided Disabled' appears on your Brother All in One Printer, it could be due to the back cover not being completely closed or the 2-sided tray not being properly installed. Close the back cover until it locks. Ensure the 2-sided tray is firmly installed.
  • C
    Corey GuerreroAug 23, 2025
    How to clear paper jam in MP Tray on Brother All in One Printer?
    • A
      Angela CaseyAug 23, 2025
      If your Brother All in One Printer displays a 'Jam MP Tray' error, it indicates that paper is jammed in the MP tray. Remove all jammed paper from in and around the MP tray, then press the Retry button.
  • C
    Casey OrrAug 25, 2025
    How to fix 'Jam Rear' error on Brother DCP-L5500DN?
    • B
      Brittney OdonnellAug 25, 2025
      If your Brother All in One Printer displays a 'Jam Rear' error, it means paper is jammed in the back of the machine. Open the fuser cover and remove all jammed paper. After removing the paper, close the fuser cover.
  • J
    Jennifer PowersAug 26, 2025
    What to do if Brother All in One Printer shows 'Document Jam'?
    • J
      johnweaverAug 27, 2025
      If your Brother All in One Printer displays a 'Document Jam' error, it means the document was not inserted or fed correctly, or the document scanned from the ADF was too long. Remove the jammed paper from the ADF unit. Clear any debris or scraps of paper from the ADF unit paper path. Press OK button.
  • K
    kristine76Aug 27, 2025
    How to clear a 'Jam 2-sided' error on Brother DCP-L5500DN?
    • A
      Adam PaulAug 27, 2025
      If your Brother All in One Printer displays a 'Jam 2-sided' error, it means the paper is jammed in the 2-sided tray or inside the back cover. Remove the 2-sided tray and open the back cover to pull out all jammed paper.
  • P
    paul13Aug 29, 2025
    What to do if my Brother DCP-L5500DN says 'No Paper'?
    • B
      bassjosephAug 29, 2025
      If your Brother All in One Printer displays a 'No Paper' error, it means the printer is out of paper or the paper isn't loaded correctly. Refill the paper tray, ensuring the paper guides are set to the correct size. If paper is already in the tray, remove and reload it, again checking the paper guides. Avoid overfilling the tray.
  • B
    Brandon OrozcoSep 17, 2025
    What to do if interface cables are not securely connected to Brother DCP-L5500DN All in One Printer?
    • D
      Deanna WashingtonSep 18, 2025
      Ensure that the interface cables are securely connected to both your Brother All in One Printer and your computer. A loose connection can prevent proper communication between the devices.
  • G
    greenlindaSep 18, 2025
    What to do if orange protective parts are not removed from Brother All in One Printer?
    • J
      Jerome RobertsSep 18, 2025
      Ensure that all of the orange protective parts have been removed from your Brother All in One Printer. These parts are for shipping purposes and can interfere with the printer's operation.
  • H
    hillmindySep 7, 2025
    What does 'Size Error' mean on Brother All in One Printer?
    • A
      Ann RossSep 7, 2025
      If your Brother All in One Printer displays a 'Size Error', it means the paper size defined in the printer driver is not supported by the defined tray. Choose a paper size supported by the defined tray.
  • C
    Christine HughesSep 4, 2025
    What does 'Print Data Full' mean on Brother DCP-L5500DN?
    • L
      lballSep 4, 2025
      If your Brother All in One Printer displays 'Print Data Full', it means the machine’s memory is full. Press the OK button and delete the previously stored secure print data.

Summary

Before You Use Your Brother Machine

Applicable Models

Lists the specific Brother machine models to which this User's Guide applies.

Definitions of Notes

Explains the symbols and conventions used throughout the User's Guide.

Trademarks

Lists trademarks and registered trademarks of Brother Industries, Ltd. and other companies.

Important Note

Provides important usage notes, including country restrictions and software version representations.

Introduction to Your Brother Machine

Control Panel Overview

Details the components and functions of the machine's control panel.

Touchscreen LCD Overview

Describes the two types of screens for setting the Home screen: Function and Shortcuts.

How to Navigate the Touchscreen LCD

Explains how to operate the LCD by touching it and scrolling through options.

Access Brother Utilities (Windows)

Guides users on how to launch the Brother Utilities application on their Windows computer.

Paper Handling

Load Paper

Instructions for loading paper into the paper tray and multi-purpose tray.

Paper Settings

Explains how to change paper size, paper type, and select print trays.

Recommended Print Media

Lists recommended paper types and brands for optimal print quality.

Load Documents

Instructions on how to load documents into the ADF or onto the scanner glass.

Unscannable and Unprintable Areas

Details maximum unscannable and unprintable areas for various paper sizes.

Using Special Paper

Provides guidance on using special paper types and warnings about unsuitable paper.

Print

Print from Your Computer (Windows)

Provides detailed instructions for printing documents from a Windows computer.

Cancel a Print Job

Instructions on how to cancel a print job currently being processed by the machine.

Test Print

Provides instructions for performing a test print to troubleshoot print quality issues.

Scan

Scan Using the Scan Button on Your Brother Machine

Guides on using the Scan button on the machine to send scanned data directly to various destinations.

Scan from Your Computer (Windows)

Explains different methods to scan photos and documents from a Windows computer.

Scan from Your Computer (Macintosh)

Explains different methods to scan photos and documents from a Macintosh computer.

Copy

Copy a Document

Provides instructions on how to make copies of documents using the ADF or scanner glass.

Copy on Both Sides of the Paper (2-sided Copy)

Instructions on reducing paper usage by copying onto both sides of the paper.

Fax

Send a Fax

Provides instructions on sending faxes, including manual, delayed, and broadcast methods.

Receive a Fax

Explains how to set up receive modes, memory receive options, and remote fax retrieval.

PC-FAX

Details on sending and receiving faxes directly from a computer using PC-FAX software.

Print Data Directly from a USB Flash Drive

Compatible USB Flash Drives

Lists requirements and specifications for compatible USB flash drives for direct printing.

Print Data Directly from a USB Flash Drive or Digital Camera Supporting Mass Storage

Instructions for connecting and printing from USB flash drives or digital cameras.

Network

Additional Methods of Configuring Your Brother Machine for a Wireless Network

Details various methods for connecting the machine to a wireless network.

Advanced Network Features

Covers advanced network features like mail server settings, I-Fax, and LDAP search.

Security

Network Security Features

Details various network security features like authentication, SSL/TLS, and IPsec.

Use Active Directory Authentication

Information on configuring and using Active Directory® authentication for machine access.

Manage Your Network Machine Securely Using SSL;TLS

Details on securing network machine management using SSL/TLS certificates.

Troubleshooting

Error and Maintenance Messages

Lists common error messages, their causes, and recommended actions for resolution.

Paper Jams

Instructions for clearing paper jams from the MP tray, paper tray, or inside the machine.

Printing Problems

Troubleshooting guide for common printing issues like no printout or poor print quality.

Network Problems

Guides to diagnose and resolve common network connectivity issues.

Routine Maintenance

Replace Supplies

Information on replacing consumables like toner cartridges and drum units.

Clean the Machine

Instructions for cleaning the machine's exterior, interior, scanner, and touchscreen.

Appendix

Specifications

Provides detailed general, fax, scanner, and printer specifications for the machine.

Supplies

Lists replacement supplies like toner cartridges and drum units with order numbers and approximate page yields.

Glossary

Active Directory Authentication

Restricts machine use, locking the control panel until User ID and password are entered.

IP Address

A series of numbers identifying each device on a network, consisting of four numbers separated by dots.

IPsec

An optional security feature providing authentication and encryption services for IP protocol.

Network Key

A password used for data encryption/decryption, also known as Password or Security Key.

SSL;TLS

Protects data sent over networks by encrypting it, ensuring secure communication.

Brother DCP-L5500DN Specifications

General IconGeneral
N-up printing2, 4, 9, 16, 25
Secure printingYes
Print technologyLaser
Maximum resolution1200 x 1200 DPI
Duplex printing modeAuto/Manual
Time to first page (black, normal)7.2 s
Print speed (black, normal quality, A4/US Letter)40 ppm
Duplex print speed (black, normal quality, A4/US Letter)10 ppm
Scan toE-mail, E-mail Server, FTP, File, Image, OCR, USB
Scan driversISIS, TWAIN
Scanner typeFlatbed & ADF scanner
Grayscale levels256
Input color depth48 bit
Output color depth24 bit
Scan speed (black)24 inch/min
Scan speed (color)20 inch/min
Image formats supportedJPG, TIF
Maximum scan resolution19200 x 19200 DPI
Document formats supportedPDF, XPS
Copier resize25 - 400 %
Maximum copy resolution1200 x 600 DPI
Maximum number of copies99 copies
N-in-1 copy function (N=)2
Copy speed (black, normal quality, A4)40 cpm
FaxingNo
Printing colorsBlack
Maximum duty cycle50000 pages per month
Recommended duty cycle0 - 3500 pages per month
Number of print cartridges1
Page description languagesBR-Script 3, Epson FX, IBM ProPrinter, Microsoft XPS, PCL 6, PDF 1.7
DisplayLCD
Control typeTouch
Product colorBlack, Graphite
Display diagonal3.7 \
Market positioningBusiness
Email protocolsAPOP, IMAP4, POP3, SMTP
Cabling technology10/100Base-T(X)
Security algorithms802.1x RADIUS, APOP, EAP-FAST, EAP-MD5, EAP-TLS, EAP-TTLS, HTTPS, IPPS, IPSEC, PEAP, SMTP-AUTH, SNMP, SSL/TLS
Ethernet LAN data rates10, 100 Mbit/s
Online services supportedBox, Dropbox, Evernote, Facebook, Flickr, Google Drive, OneDrive, OneNote, Picasa
Mobile printing technologiesApple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, POP3, SMTP Client, IPP/IPPS, FTP Client and Server, CIFS Client, TELNET Server, SNMPv1/v2c/v3, HTTP/HTTPS server, TFTP client and server, ICMP, Web Services (Print/Scan), SNTP Client, LDAP, IMAP4
Supported network protocols (IPv6)NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, POP3*, SMTP Client, FTP Client and Server, CIFS Client, TELNET Server, SNMPv1/v2c, HTTP/HTTPS server, TFTP client and server, ICMPv6, SNTP Client, LDAP, Web Services (Print/Scan), IMAP4
Processor familyARM
Sound pressure level (printing)54 dB
Sound pressure level (quiet mode)52 dB
Mac operating systems supportedMac OS X 10.0 Cheetah, Mac OS X 10.1 Puma, Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.2 Jaguar, Mac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Mobile operating systems supportedWindows Phone, Windows RT
Server operating systems supportedWindows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2
Windows operating systems supportedWindows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 Pro, Windows 10 Pro x64, Windows 2000, Windows 2000 Professional, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Standard interfacesEthernet, USB 2.0
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Package depth520 mm
Package width545 mm
Package height641 mm
Package weight19700 g
Power consumption (off)1.6 W
Power consumption (sleep)7.5 W
Power consumption (standby)34 W
Power consumption (PowerSave)390 W
Power consumption (average operating)645 W
Energy Star Typical Electricity Consumption (TEC)1.832 kWh/week
Sustainability certificatesNordic Swan Ecolabel, Blue Angel, ENERGY STAR
Paper tray media typesPlain paper, Recycled paper, Thick paper, Thin paper
Paper tray media weight60 - 120 g/m²
Non-ISO print media sizesExecutive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)A4, A5, A6
Multi-purpose tray media typesBond paper, Envelopes, Labels, Letterhead, Plain paper, Recycled paper, Thick paper, Thicker paper, Thin paper
Maximum ISO A-series paper sizeA4
Multi-Purpose Tray media weight60 - 200 g/m²
Auto Document Feeder (ADF) media weight64 - 90 g/m²
Paper input typePaper tray
Total input capacity250 sheets
Total output capacity150 sheets
Multi-Purpose tray input capacity50 sheets
Auto document feeder (ADF) input capacity40 sheets
CertificationGS Mark
Harmonized System (HS) code84433100
Weight and Dimensions IconWeight and Dimensions
Depth427 mm
Width435 mm
Height486 mm

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