CHAPTER 7 SOFTWARE SERVICE SUPPORT
7-10
(3) If you click the OK button in Step 2, the dialog box below appears.
Fig. 7-9
(4) Check the result that the printer reported and click the A, B or C button depending on the
result.
(5) The created log file is shown on the PC screen. (The software will ask whether you wish
to print the log file or not.)
Send the log file created with this tool to investigate the problem to the authorized service
center.
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