2-26
Confidential
4. TROUBLESHOOTING
4.1 Error Cause and Remedy
 Error code 0201
Cannot detect the synchronized signal of the main motor. The speed of the main motor does 
not stabilize within the specified time.
Print Unable 02
Turn the power off and then back on again.
Step Cause Remedy
1
Connection failure of the main 
motor flat cable
Reconnect the main motor flat cable.
2
Connection failure of the LVPS 
harness
Reconnect the LVPS harness.
3
Damaged fuser gear Replace the fuser gear.
4
Main motor failure Replace the main motor.
5
Damaged fuser unit Replace the fuser unit.
6
Low-voltage power supply PCB 
failure
Replace the low-voltage power supply PCB 
ASSY.
7
Damaged part in motor drive 
sub ASSY
Replace the main frame L ASSY.
8
Main PCB failure Replace the main PCB ASSY.