Brother MFC-L5700DW Service Manual

2-89
Confidential
4.2.10Paper jam
 Paper jams in the paper tray 1
<User Check>
• Check that the paper is set in the paper tray correctly.
• Flip over the paper in the paper tray or rotate the paper 180°.
• Adjust the paper guide according to the paper size.
• Check that there is not too much paper set in the paper tray.
• Check that the thickness of the paper is 60 to 120 g/m
2
for paper tray 1.
• Flip through the paper and reset it in the paper tray.
Step Cause Remedy
1
Foreign object around the paper
tray
Remove the foreign object.
2
Paper dust cleaning roller
attachment failure
Reattach the paper dust cleaning roller.
3 Paper feed actuator coming off Reattach the paper feed actuator.
4
Registration front actuator
coming off
Reattach the registration front actuator.
5
Connection failure of the
registration front/rear sensor
harness
Reconnect the registration front/rear sensor
harness.
6
Connection failure of the
registration clutch harness
Reconnect the registration clutch harness.
7
Connection failure of the T1
paper feed sensor harness
Reconnect the T1 paper feed sensor harness.
8
Connection failure of a release
clutch harness
Reconnect the appropriate release clutch
harness.
9
Connection failure of the HVPS
flat cable
Reconnect the HVPS flat cable.
10 HVPS flat cable breakage Replace the HVPS flat cable.
11 A release clutch failure Replace the appropriate release clutch.
12
Registration front sensor failure Replace the registration front/rear sensor PCB
ASSY.
13 T1 paper feed sensor failure Replace the T1 paper feed sensor PCB ASSY.
14 Registration clutch failure Replace the registration clutch.
15 Paper feed motor failure Replace the paper feed motor.
16 Relay front PCB failure Replace the relay front PCB ASSY.
17
High-voltage power supply PCB
failure
Replace the high-voltage power supply PCB
ASSY.
18
Damaged gears in the paper
feeding system
Replace the main frame L ASSY.
19 Damaged fuser unit Replace the fuser unit.
20 Main PCB failure Replace the main PCB ASSY.

Brother MFC-L5700DW Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Duplex printing mode	Auto
Time to first page (black, normal)	7.2 s
Print speed (black, normal quality, A4/US Letter)	42 ppm
Display	LCD
Control type	Touch
Product color	Black
Display diagonal	3.7 \
Market positioning	Business
Digital sender	No
Maximum duty cycle	50000 pages per month
Number of print cartridges	1
Page description languages	BR-Script 3, Epson FX, IBM ProPrinter, PCL 5c, PCL 5e, PCL 6, PDF 1.3
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 600 DPI
Maximum number of copies	999 copies
N-in-1 copy function (N=)	2, 4
Time to first copy (black, normal)	9.2 s
Copy speed (black, normal quality, A4)	42 cpm
Scan to	CIFS, Cloud, E-mail, E-mail Server, FTP, File, OCR, USB
Scan drivers	ICA, ISIS, SANE, TWAIN, WIA
Scanner type	Flatbed & ADF scanner
Input color depth	48 bit
Output color depth	24 bit
Input grayscale depth	16 bit
Output grayscale depth	8 bit
Image formats supported	JPEG, JPG, PNG, TIF, TIFF
Maximum scan resolution	19200 x 19200 DPI
Document formats supported	DOCX, HTM, HTML, PDF, PPTX, RTF, TXT, XLS, XLSX, XML, XPS
Faxing	Mono faxing
Fax memory	500 pages
Modem speed	33.6 Kbit/s
Fax speed dialing (max numbers)	300
Cables included	Phone
Bundled software	Nuance PaperPort SE with OCR for Windows, Presto! PageManager with OCR for Mac
Included cartridge capacity (black)	2000 pages
Email protocols	APOP, IMAP4, POP3, SMTP
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Security algorithms	64-bit WEP, 128-bit WEP, WPA-PSK, WPA2-PSK
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), WINS/NetBIOS Name Resolution, DNS Resolver, mDNS, LLMNR Responder, LPR/LPD, Custom Raw Port/Port 9100, POP3, SMTP Client, IPP/IPPS, FTP Client and Server, CIFS Client, TELNET Server, SNMPv1/v2c/v3, HTTP/HTTPS Server, TFTP Client and Server, ICMP, Web Services (Print/Scan), SNTP Client, LDAP, IMAP4
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	150 sheets
Auto document feeder (ADF) input capacity	50 sheets
Paper tray media types	Bond paper, Envelopes, Labels, Letterhead, Plain paper, Recycled paper
Paper tray media weight	60 - 120 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
Multi-purpose tray media types	Envelopes, Legal, Letter
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 200 g/m²
Auto Document Feeder (ADF) media weight	60 - 105 g/m²
Card reader integrated	-
Sound pressure level (printing)	54 dB
Sustainability certificates	EPEAT Silver, ENERGY STAR
AC input voltage	120 V
AC input frequency	50 - 60 Hz
Power consumption (max)	1248 W
Power consumption (off)	0.03 W
Power consumption (ready)	36 W
Power consumption (sleep)	8.4 W
Power consumption (printing)	630 W
Power consumption (average operating)	- W
Energy Star Typical Electricity Consumption (TEC)	0.567 kWh/week
Storage temperature (T-T)	0 - 40 °C
Operating temperature (T-T)	10 - 32 °C
Storage relative humidity (H-H)	35 - 85 %
Operating relative humidity (H-H)	20 - 80 %
Quantity per pack	1 pc(s)

Weight and Dimensions

Depth	426.7 mm
Width	434.4 mm
Height	485.1 mm