Brother MFC-L5750DW Service Manual

2-12
Confidential
3. ERROR INDICATIONS
This machine includes a self-diagnosis function. If the machine does not work normally it
judges that an error has occurred, and indicates the corresponding error message on the
LCD, which in turn helps the service personnel to quickly find out the problem.
3.1 Error Codes
Errors in shaded column do not usually occur during normal use. The possible causes are
noise around the installation site, fluctuation of the power supply voltage, and failures in the
software.
Error
codes
Description
Refer
to:
Error
codes
Description
Refer
to:
0101 ― 0504
After the heat unit was heated
normally, the center thermistor of the
fuser unit detected a temperature
lower than the specified value.
2-40
0102
Communication error between the
engine ASIC and motor driver or faulty
motor driver.
2-38 0505
The center thermistor of the fuser unit
detected a temperature rise greater
than the specified value within the
specified time.
2-40
0201
Cannot detect the synchronized signal
of the paper feed motor.
The speed of the paper feed motor
does not stabilize within the specified
time.
2-38 0506
The center thermistor of the fuser unit
detected a temperature fall greater
than the specified value within the
specified time.
2-40
0202 ― 0508
The side thermistor of the fuser unit
did not detect a temperature rise
when the heater was ON.
2-40
0203 Eject motor failure was detected. 2-38 050A
The hardware detected a temperature
error through the center thermistor or
the side thermistor of the fuser unit.
2-41
0300
Cannot detect the lock signal of the
polygon motor for the laser unit
(second time).
2-39 050B
When the center thermistor of the
fuser unit was lower than the idle
temperature, the side thermistor
detected a temperature higher than
the specified temperature.
2-41
0305
Cannot detect the lock signal of the
polygon motor for the laser unit (first
time).
2-39 050C
When the center thermistor of the
fuser unit was higher than the idle
temperature, the side thermistor
detected a temperature lower than the
specified temperature.
2-41
0401
Cannot detect the synchronized signal
of the polygon motor for the laser unit
(second time).
2-39
050D ―
0402 ― 050F ―
0405
Cannot detect the synchronized signal
of the polygon motor for the laser unit
(first time).
2-39 0800
An error occurred in the internal
temperature sensor.
2-41
0501
The center thermistor of the fuser unit
has not reached the specified
temperature within the specified time.
2-40 0900
Detected irregular power supply for
more than 100 times.
2-42
0502
The center thermistor of the fuser unit
has not reached the specified
temperature within the specified time
after it was heated normally to the
certain level.
2-40
0A01 ―
0503
The center thermistor of the fuser unit
detected a temperature higher than
the specified value.
2-40 0A02 Detected a main fan failure. 2-42

Brother MFC-L5750DW Specifications

General

N-up printing	2, 4, 9, 16, 25
Secure printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Duplex printing mode	Auto
Time to first page (black, normal)	7.2 s
Print speed (black, normal quality, A4/US Letter)	40 ppm
Scan to	E-mail, E-mail Server, FTP, File, Image, OCR, USB
Scan drivers	ICA, ISIS, SANE, TWAIN, WIA
Scanner type	Flatbed & ADF scanner
Grayscale levels	256
Input color depth	48 bit
Maximum scan area	A4 (210 x 297) mm
Output color depth	24 bit
Image formats supported	JPG
Maximum scan resolution	19200 x 19200 DPI
Document formats supported	PDF
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 600 DPI
Maximum number of copies	99 copies
N-in-1 copy function (N=)	2
Copy speed (black, normal quality, A4)	40 cpm
Faxing	Mono faxing
Fax memory	500 pages
Modem speed	33.6 Kbit/s
Fax transmission speed	2.5 sec/page
Digital sender	-
Printing colors	Black
Maximum duty cycle	50000 pages per month
Recommended duty cycle	0 - 3500 pages per month
Number of print cartridges	1
Page description languages	BR-Script 3, Epson FX, IBM ProPrinter, Microsoft XPS, PCL 6, PDF 1.7
Display	LCD
Control type	Touch
Product color	Black, Graphite
Display diagonal	3.7 \
Market positioning	Business
Email protocols	APOP, IMAP4, POP3, SMTP
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Security algorithms	64-bit WEP, 128-bit WEP, 802.1x RADIUS, APOP, EAP-FAST, EAP-MD5, EAP-PEAP, EAP-TLS, EAP-TTLS, HTTPS, IPPS, IPSEC, PEAP, SMTP-AUTH, SNMP, SSL/TLS, WPA2-PSK
Ethernet LAN data rates	10, 100 Mbit/s
Online services supported	Box, Dropbox, Evernote, Facebook, Flickr, Google Drive, OneDrive, OneNote, Picasa
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, POP3, SMTP Client, IPP/IPPS, FTP Client and Server, CIFS Client, TELNET Server, SNMPv1/v2c/v3, HTTP/HTTPS server, TFTP client and server, ICMP, Web Services (Print/Scan), SNTP Client, LDAP, IMAP4
Supported network protocols (IPv6)	NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, POP3*, SMTP Client, FTP Client and Server, CIFS Client, TELNET Server, SNMPv1/v2c, HTTP/HTTPS server, TFTP client and server, ICMPv6, SNTP Client, LDAP, Web Services (Print/Scan), IMAP4
Processor family	ARM Cortex
Card reader integrated	No
Sound power level (standby)	35 dB
Sound pressure level (copying)	54 dB
Sound pressure level (quiet mode)	52 dB
Mac operating systems supported	Mac OS X 10.0 Cheetah, Mac OS X 10.1 Puma, Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.2 Jaguar, Mac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Mobile operating systems supported	Windows Phone, Windows RT
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2
Windows operating systems supported	Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 Pro, Windows 10 Pro x64, Windows 2000, Windows 2000 Professional, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Package depth	520 mm
Package width	545 mm
Package height	641 mm
Package weight	20200 g
Power consumption (off)	0.04 W
Power consumption (sleep)	8 W
Power consumption (standby)	34 W
Power consumption (PowerSave)	390 W
Power consumption (average operating)	645 W
Energy Star Typical Electricity Consumption (TEC)	1.832 kWh/week
Sustainability certificates	Nordic Swan Ecolabel, Blue Angel, ENERGY STAR
Paper tray media types	Plain paper, Recycled paper, Thick paper, Thin paper
Paper tray media weight	60 - 120 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
Multi-purpose tray media types	Bond paper, Envelopes, Labels, Letterhead, Plain paper, Recycled paper, Thick paper, Thicker paper, Thin paper
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 200 g/m²
Auto Document Feeder (ADF) media weight	64 - 90 g/m²
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	150 sheets
Auto document feeder (ADF) input capacity	50 sheets
Certification	GS Mark
Harmonized System (HS) code	84433100

Weight and Dimensions

Depth	427 mm
Width	435 mm
Height	486 mm