Broyhill 810617767 - User Manual

Questions and Answers

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Katie ChavezAug 13, 2025
What to do if Broyhill Indoor Fireplace has no power?
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  frederickfloresAug 13, 2025
  If your Broyhill Indoor Fireplace isn't powering on, ensure the power cord is securely plugged into a functioning 120V outlet and that the unit is switched on.
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Alexander JonesAug 16, 2025
Why does my Broyhill Indoor Fireplace power cord get warm?
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  Walter Peterson IIAug 16, 2025
  It's normal for the power cord of your Broyhill Indoor Fireplace to get warm during operation because the heater requires more current. However, regularly inspect the cord and outlet for overheating. Ensure the plug fits tightly. If the plug or outlet gets hot, stop using the fireplace and consult a qualified technician to inspect or replace the outlet.
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rickeyguzmanAug 20, 2025
What to do if the remote control of Broyhill 810617767 Indoor Fireplace doesn't work?
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  bryan38Aug 20, 2025
  If the remote control for your Broyhill Indoor Fireplace isn't working, replace the battery with a new CR-2025 battery.
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bbutlerAug 25, 2025
What to do if Broyhill 810617767 Indoor Fireplace displays error E1?
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  Jonathan FloydAug 25, 2025
  If your Broyhill Indoor Fireplace displays error code E1, it means the overheat sensor has been engaged. Unplug the unit and wait 15-20 minutes for the sensor to reset. Then, plug it back in and turn on the heater. If the error persists, contact customer service. Note that other functions besides the heater should still work.
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Sylvia EvansAug 27, 2025
What to do if Broyhill Indoor Fireplace displays error E2?
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  Kaylee RobinsonAug 27, 2025
  If your Broyhill Indoor Fireplace displays error code E2, it indicates that the thermostat sensor is broken or malfunctioning. Unplug the unit and wait 15-20 minutes for the sensor to reset. Plug it back in and turn on the heater. If the problem continues, contact customer service. Note that other functions besides the heater should remain operational.
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Joshua PetersonAug 31, 2025
Why does the fan motor of Broyhill Indoor Fireplace continues to blow after being powered off?
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  Evelyn CraigAug 31, 2025
  It is normal. The blower runs for an additional time to cool off the heater tubes.
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Diana HebertSep 4, 2025
How to fix weak remote control signal of Broyhill 810617767 Indoor Fireplace?
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  Amanda MasonSep 4, 2025
  If your Broyhill Indoor Fireplace remote control signal is weak, press the buttons slowly and steadily. Also, ensure you are within 20 feet of the fireplace insert and within a 45-degree angle from the front.
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Henry RossSep 8, 2025
What to do if Broyhill 810617767 has no flame effect?
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  Haley JordanSep 8, 2025
  If your Broyhill Indoor Fireplace is powered on but has no flame effect, first, push the flame brightness button until you achieve the desired level. Also, make sure the USB cable is connected into the USB port behind the Fireplace Grate.