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Need some help? Call 0808 100 6554* or go to bt.com/producthelp
If you have any problems setting up or using 
your baby monitor, see if these common 
questions can help.
How long does the Parent unit battery last?
A fully charged Parent unit will last about 6.5 hours with 
normal use. To speed up charging, charge the Parent unit 
when it’s switched o. You can also charge the Parent unit and 
use it at the same time, but it’ll charge slower and take longer 
to fully charge.
How do I replace the battery?
You should only use a Lithium 3.7V 2500mAh 9.25Wh 
battery from our helpdesk. Call us on 0808 100 6554* when 
you need to replace it. When you get it, take o the battery 
compartment cover and pull the tab inside to get the old 
battery out. Then insert your new battery and put the cover 
back on.
How do I attach my Baby unit to a wall?
You get some screws and plugs with your baby monitor.
Here’s what to do.
1.  Make sure the wall can support the Baby unit.
2.  Make sure the power plug can reach the power socket.
3.  Check that you aren’t drilling into any hidden wiring or 
plumbing. BT isn’t responsible for any damage or injury 
caused while trying to wall mount your Baby unit.
4.  Use a pencil to mark where you want your Baby unit.
5.  Check the reception strength of the Baby unit and 
its camera angle before drilling two 5mm holes, 
37mm apart. 
Help and troubleshooting
5mm drill bit
BT Video Baby Monitor 7000
Item code: 078689
www.bt.com
Serial no:
Made in China