If you experience any problems, please visit
www.bt.com/producthelp
If you experience any problems, please visit
www.bt.com/producthelp
Guarantee
Your BT Duet 210 is guaranteed for a
period of 12 months from the date of
purchase. Subject to the terms listed
below, the guarantee will provide for
the repair of, or at BT’s or its agent’s
discretion, the option to replace the BT
Duet 210 or any component thereof,
which is identified as faulty or below
standard, or as a result of inferior
workmanship or materials. Products
over 28 days old from the date of
purchase may be replaced with a
refurbished or repaired product.
Within the 12 month
guarantee period:
Prior to returning your product,
please visit www.bt.com/producthelp
to view answers to Frequently
Asked Questions.
Outside the 12 month
guarantee period:
If your product needs repair after the
guarantee period has ended, the repair
must meet the approval requirements
for connection to the telephone
network. We recommend that you
contact BT’s approved repair agent
Discount Communications Ltd on 0800
980 8999 or a local qualified repairer.
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