BT Everyday Phone - Registration and Interference Issues

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Base unit does not ring, but the
lights are on
• Have you connected the telephone
line correctly?
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• You may have a faulty line or
socket. Try using another socket
or line.
If you are a BT customer then please
call 0800 800 151 or your network
provider if you still have problems.
Buzzing noise on my phone or on
other electrical equipment nearby
• Sometimes other electrical
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Everyday Phone if it’s placed too
close. We recommend that you
place your Everyday Phone at least
one metre away from electrical
appliances or metal obstructions to
avoid any risk of interference.
No Caller Display number/
name displayed
• Have you subscribed to a Caller
Display service from your network
provider? See page 25.
• The caller may have withheld their
number.
• Network may not have the callers
number information.
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was not found in your contacts.
Check that you’ve stored the full STD
dialling code.
Can’t register a handset to a base
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to your Everyday Phone base and
you can register your Everyday
Phone handset to up to four bases.
Check that you’ve not exceeded the
limits.
• Check that you’ve entered the
correct system PIN number (default
PIN 0000).
• Check that you’re at least one
metre away from other electrical
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when registering.